Boutique Hotels in Cozumel, Quintana Roo

"Worst thing I can say about our stay was a passing cruise ship interrupted one of the beautiful sunsets."

"Room was clean but overall in worn out condition. We had members in our party with broken AC units and no hot water. Some staff were great, others were not. They did eventually sort the repair problems in the rooms, but it was a hassle to get the staff to take our concerns seriously. Skip the work out buildings/rooms by going with preferred rooms. Don’t get caught up in the membership pitch they hound you with at check-in. The spa was amazing and absolutely worth the extra money! Good at the resort was overall not great but the sushi place is by far the best on the resort. Ocean view was great and pools were great. Just lots of trouble finding anywhere to lay out or sit. "

"Overall not a bad place to stay for the price you pay. The location is across the street from the sea, but NOT on the sea. In Cozumel in general, in order to get in the water you either have to pay at a beach club (20$ entry fee) or find some suspicious other area that doesn’t have an entry fee. Therefore, choosing a hotel with beach/sea access would be a better choice if that’s what you plan to do in Cozumel. The room was clean. The balcony was okay, the view is the doors to other hotel rooms and a slither of sea if you don’t pay for the nicer room. 2 out of the 4 nights I was there, housekeeping took my used towels but did not give me new ones. I had to chase down housekeeping to give me clean towels- they were not that clean. The breakfast is okay for being free. There are some fruit, eggs, toast, coffee. A pitcher of water in the lobby. The pool is pretty small- about 3 feet deep and 10-13 feet long. The lounge chairs are nice. Upon losing my key card, one of the rather unkind women at the front desk told me it would be a 13 dollar fee. Never in my life staying at a hotel was there a fee for a lost key. Especially when that information wasn’t given upon check in. After asking for a towel for the lounge pool chair she made me give her a collateral so I’d return the towel. I will say one of the male staff was always kind and smiling. Otherwise the staff was kinda rude. After paying the hotel price, taxis, and food, it’s so much more worth it to stay at an all inclusive. "

"Enjoyed the week stay in Cozumel, very relaxing! "