5/5 Excellent
Damon Stanley
Traveled with family
Apr 30, 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Hotel Okura Macau
Photo gallery for Hotel Okura Macau
Overview of Hotel Okura Macau
VIP Access
Hotel Okura Macau
4.5/5 Wonderful
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Free airport shuttle
- Air conditioning
- Spa
Cleaning and safety practices
- Cleaned with disinfectant
- 24-hour vacancy between guest room stays
- Hand sanitizer provided
- Personal protective equipment
Galaxy Macau TM Resort, Ave Marginal Flor De Lotus, Cotai
Explore the area
- Mandarin's House14 min walk
- Cotai Strip15 min walk
- Macau (MFM-Macau Intl.)6 min drive
- University of Macau25 min drive
Choose dates to view prices
About this area
Cotai
Located in Cotai, Hotel Okura Macau is in the entertainment district and near the beach. Macau Orient Golf Club and Macau Golf and Country Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Flower City Garden and Seac Pai Van Park. Traveling with kids? Consider Karting Track and Maritime Museum. Spend some time exploring the area's activities, including golfing.
What's nearby
- Rua do Cunha - 12 min walk
- Mandarin's House - 14 min walk
- Cotai Strip - 15 min walk
- Cotai Arena - 15 min walk
- University of Macau - 25 min drive
Getting around
- Macau Intl. Airport (MFM) - 6 min drive
Restaurants
- Terrace Restaurant – Pool-view restaurant offering international cuisine. Serves breakfast, brunch, lunch, and dinner daily.
- Yamazato – Pool-view fine-dining restaurant offering Japanese cuisine. Serves lunch and dinner on select days.
- Nagomi – Lobby lounge offering international cuisine. Serves lunch and light fare daily, happy hour available.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- Free self parking on site
- Wheelchair-accessible parking available
- Free roundtrip airport shuttle from 9:00 AM - 11:00 PM
- Airport shuttle at scheduled times
- Free area shuttle
- Free ferry terminal shuttle
- Limo/town car service
Food and drink
- Japanese breakfast available for a fee daily 7 AM–10:30 AM: MOP 250 for adults and MOP 250 for children
- 2 restaurants and 1 coffee shop/café
- 1 bar
- 24-hour room service
Things to do
- Access to nearby outdoor pool
- Children's pool
- Fitness center
- Free water park access
- Full-service spa
- Indoor pool
- Outdoor pool
- Sauna
- Shopping
- Steam room
Family friendly
- Access to nearby outdoor pool
- Children's pool
- Free area shuttle
- Free water park access
- Indoor pool
- Laundry facilities
- Lazy river
- Outdoor pool
- Waterslide
Conveniences
- ATM/banking services
- Banquet hall
- Elevator
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Wedding services
Languages spoken
- Chinese
- English
- Japanese
Business services
- Business center
- Conference space
- Meeting rooms
Spa
- Massages
- Spa open daily
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible parking
More
- Casino
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning
- Pillow menu
Bathroom
- Bathrobes
- Electronic bidet
- Free toiletries
- Hair dryer
- Towels
Entertainment
- 65-inch LCD TV
- Pay movies
- Satellite channels
Food and drink
- Free bottled water
- Minibar
More
- Connecting rooms available
- Desk
- Fireplace
- Free local calls
- Iron/ironing board (on request)
- Laptop-compatible safe
- Laptop-friendly workspace
- Phone
Similar properties
See similar properties
Cotai
Business friendly
5 star
Pool
Free WiFi
Hotel
Guest rating 4.5+
Policies
Check-in
Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Passes to access the waterpark (Grand Resort Deck) are provided based on the number of paying guests per room. Additional guests must purchase day passes to access the waterpark.
Renovations and closures
The following facilities or services will be unavailable from September 3 2021 to December 31 2021 (dates subject to change):
- Bar/Lounge(s)
- Business center
The following facilities will be closed during the winter:
- Water park
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for MOP 750.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: MOP 1000 per night
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for Japanese breakfast: MOP 250 for adults and MOP 250 for children (approximately)
- Rollaway bed fee: MOP 750.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
Guests booking a breakfast-inclusive rate plan receive breakfast for up to 2 adults (based on occupancy). Additional charges apply for children.
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Hotel Okura Macau
Macau Hotel Okura
Macau Okura
Macau Okura Hotel
Okura Hotel Macau
Okura Macau
Okura Macau Hotel
Hotel Okura Macau Cotai
Okura Macau Cotai
Hotel Okura Macau Hotel
Hotel Okura Macau Cotai
Hotel Okura Macau Hotel Cotai
Frequently asked questions
Overall score and ratings
4.5
Wonderful
4.6/5
Cleanliness
4.6/5
Staff & service
4.6/5
Amenities
4.5/5
Property conditions & facilities
5/5 Excellent
Ka Ian
Traveled with family
Jan 25, 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2021
5/5 Excellent
SERGIO, MACAO
Traveled with group
Aug 26, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020
5/5 Excellent
Verified traveler
Traveled with family
Aug 24, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020
5/5 Excellent
Verified traveler
Aug 10, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020