Hotels near Compass Rose Beach

"When we first checked in and the smell in the lobby was unbearable. It smelled like sewage. The entire first floor was being renovated. That created a lot of noise into the evening. Once we entered our room, the heat was not working properly. We complained to the front desk they said they did not have any other rooms and they sent a technician who did not do anything with the system. The bedside outlets were not working. Sunday morning housekeeping was vacuuming starting before 8 AM. Before 9 AM Sunday morning of the construction crew came back and started banging all over the first floor. We were on the second floor and can hear it loud and clear. We used the gym which had an empty water dispenser. The equipment was filthy. The canister of wipes were dried out so we couldn’t even wipe down the equipment. When we return to our room, our keys no longer worked. An hour after checking in on Saturday, I called Holiday Inn customer service and told them I was not happy with the conditions. They contacted the hotel and told me that the manager would be calling me directly to rectify the situation. I asked when and she said within a few minutes. That was Saturday late afternoon. It’s now Tuesday night, I still haven’t heard from anybody."

"I loved, the place it’s very beautiful, clean and comfortable."

"Great hotel, friendly staff and updated rooms- highly recommend "

"Beautiful place to stay. Close to.everything!"

"They are remodeling in 2027 , property was bought up by a local company"

"First, reception was so welcoming. The room was newly remodeled and clean. The breakfast selection included hot and cold items and changed a little each morning. The area was well stocked and clean. I would have liked a flavored coffee creamer option, but they had avocado mash for toast! Unfortunately we didn't get a chance to use the hot tub."

"Bathroom faucet falling apart. Poor water pressure there and shower. Door security latch broken. . Heater blasts continually no matter how low you set it making room a furnace. Had to just turn it on-shut it off all the time. Plus there was a mysterious continuous drone noise coming from the ceiling area that kept us up. I calledvthe night clerk and he said quote "This is not a five star hotel." What an answer !!! A five star hotel? I wouldnt rate it an asteroid. "

"Front desk staff was great , manager / leadership was AWFUL. There were no towels at the front desk over the Easter holiday weekend. The desk agent was kind and apologized many times. The hot tub and pool area were good and clean the first night but the second night the area was a mess with towels thrown all around and no clean towels to use. Not having clean linens available for a multi night stay is a problem. Do better ! Check in area was beautiful, decent parking. Safe location. Rooms need renovations , orange staining all over curtains and wall. Very strange. Sheets and bathroom was clean thankfully. Would not stay again and would not recommend because the lack of clean towels leading to an inability to shower on a holiday weekend!"

"Excelente me and my family loved it"