Colton Hotels

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"I didn't use breakfast, so I can't comment about it. I am not qualified to characterise the eco-friendly aspects. It is annoying that the survey doesn't allow alternative options for answers. However, my stay at Mercure Hotel West Bromwich was fine. The staff was friendly and helpful when I had situations. I can't mention the names of all staff, because not so many had a badge with the name. I mentioned in a previous of my reviews the name of Marita, purely because she wear a badge, but all her colleagues were super fine. The room was spacious, clean and quiet. The speed of internet... has room for improvement."

"Staff very helpful! Check in easy. Paying for overnight car parking was surprising. Very unnecessary! Breakfast good. Room clean. Windows need replacing. "

"Everything is great staff /room is clean/breakfast food is good/ parking is great too !Thanks all staff great service xx"

"Issue with lock staff sorted imidiently "

"Friendly staff Comfortable room Great for family’s "

"Room was lovely cold at first but staff sorted it straight away. Good amenities and food selection in. Perfect location. Would recommend "

"We were a large family party and the staff in the restaurant were very good. The food was good too. "

"Very good stay, all staff were good, the lady on reception who managed to move us rooms after a family had taken two rooms by us and were absolutely nuts, was an absolute star."