Colonia Emiliano Zapata Hotels near Cozumel

"The location is perfect for those that like to get out and explore! Walking distance to everything! The rooms were beautiful! Everything was clean and bigger than expected. The bathrooms were gorgeous. Staff were top notch! From all the servers, housekeepers and bartenders. Breakfast buffet was delicious. Nice variety. The rooftop area is stunning! The rooftop food was pretty good. The hot tubs were nice and clean. Plenty of chairs and seating. I read other reviews about how loud the bar was on the rooftop. I did not experience that I was right under it on the 4th level. You could hear it but not too loud and was never on too late. I read reviews about construction noise and that was also never an issue for us. The only thing I would change would be the pool. It was dirty. Not just like dirty from being on a rooftop (which I get) sides of the pool were slimy and had visible algae. The water was always murky. At one point a piece of fruit floated past me as I decided it was time to get out. "

"Clean room and great staff"

"No complaints everything was good"

"my vacation was ruined by both grand park and expedia. my husband at the last minute decided to stay home. we then experienced a blizzard and were delayed two days. each day i called grand park. told them i was delayed and that my husband would not be joining me. when i finally arrived on wednesday, they wouldn’t check me in because my name wasn’t on the reservation. not once during my previous calls did they inform me of that. they said i had to call expedia to get me added. i was on hold over two hours trying to reach Expedia. Grand park made me sit in the cold and wind even though my room was already paid for. then the expedia agent and the grand park agent both decided to be obstinate . both were completely ridiculous. my husband was even on the phone trying to get me my room. shame on you expedia and shame on you grand park. the customer service on both ends was atrocious. "

"Okay"

"The staff is wonderful and very friendly. We did not know it was a timeshare property when we booked our vacation, so they tried to get us to join. We also had to move rooms because it was a timeshare. "

"Yes there was activities for the whole family "

"Everything"

"The rooms smell so bad of mold."