Colmenar de Oreja Vacation Rentals

"We originally planned to stay for two nights, but due to an unforeseen circumstance, we needed to check out a day earlier. Paola was incredibly helpful in assisting us with the logistics of adjusting our reservation and making the early departure as smooth and stress-free as possible. While the hotel itself is excellent — clean, comfortable, and well-managed — it was Paola’s exceptional service that truly stood out. She went above and beyond with kindness, professionalism, and efficiency. Paola is a true asset to the hotel chain and a gift to every guest who has the pleasure of interacting with her. Thank you, Paola, for making our experience so positive! Originalmente planeábamos hospedarnos durante dos noches, pero debido a una circunstancia imprevista, tuvimos que hacer el check-out un día antes. Paola nos brindó una ayuda increíble al asistirmos con la logística para ajustar nuestra reservación y facilitarnos una salida anticipada sin estrés ni complicaciones. Aunque el hotel en sí es excelente — limpio, cómodo y bien administrado — el servicio excepcional de Paola fue lo que realmente marcó la diferencia. Ella superó todas nuestras expectativas con su amabilidad, profesionalismo y eficiencia. Paola es un verdadero tesoro para la cadena hotelera y un regalo para cada huésped que tiene el placer de interactuar con ella. ¡Gracias, Paola, por hacer que nuestra experiencia fuera tan positiva!"

"Very close to the renfe! Easy to get there"

"Amazing! Great breakfast"

"Nice room. Good location next to the shopping center. Very good breakfast. Only negative was a stairwell door that slammed loudly whenever anyone used it. "

"What an amazing hotel. Had everything you could possibly want. Reception were extremely helpful and bilingual. Shops and restaurants on the doorstep plus 30 min tube into heart of Madrid. 100% recommend"

"Staff very helpful, great breakfast. Comfortable beds. "

"Decent stay for the night."

"Great atention"

"Good with the price "