Collins Hotels

"Red Roof do better! This is right across from the new Bills stadium. Your building is run down, the beds need to be replaced and the rooms updated!"

"Staff was so friendly it felt like visiting home. We’ll definitely be staying again. "

"This was one of the nicer express hotels that we have stayed at. The furnishings inside looked fairly new. The room we had was spacious with a separate sitting area. The carpet and bathroom were clean. It's nice that they have refillable bottles of shampoo, conditioner, lotion and soap. The breakfast included some healthy options like non-fat greek yogurt, oatmeal and egg white omelets. We would definnitely stay here again if we were in the area."

"Clean and comfortable. And affordable rates."

"The room was clean, and the property is beautiful. If you’re not going for skiing, the only great thing about this place is the pool & hot tub. The beds were so uncomfortable. The tv barely worked - the remote was not functional, we couldn’t switch channels easily, and the channel we wanted to watch had a very poor signal. The shower was terrible. The water came out of the head with such force that we couldn’t stand directly under it. The tub drained very slowly. The shower curtain was so thin that there was a ton of water on the floor when we got out. "

"Everything was great, also the lady who served our breakfast was the sweetest! Can’t remember her name but she gave great service for me and my family on Easter Monday. Shoutout to her! "

"The room was dirty & unkept . The bed sheets in room 5 ( April 9, 2026 ) were NOT replaced prior to our arrival. When my wife & I were about to get in bed for the night we saw that the sheets contained someones grittiness . Who in the hell wants to crawl into that ? My wife was disgusted . It's MY WIFE ! We left around 3:00 am on 04/10/26 . Tried to get a refund but they declined . Chaffee Lodge is a JOKE & so is the long bearded fast talking lobby attendant ( "manager" LoL ) Also when my wife & I returned at 9:45 pm on 04/09/26 after visiting some friends the entire lobby & hallway reeked with the smell of weed . "

"no kitchen parking ample room clean"

"The room was clean and staff were friendly. We extended the stay by another night, but no one every came to the room so we didn't expect to reuse towels left on the floor. We asked for new towels, which were provided, but it was a very strange situation."