Coko Hotels

"Everything about the hotel is amazing. I really had a great stay at the hotel. The room was very clean, the staff are so helpful and all my needs were attended to instantly. The breakfast was fantastic. I will stay at the hotel anytime I visit Kigali again. I rate the hotel 9/10."

"Very helpful staff. Changed my room to a lower floor because of the number of stairs. Hot water and good pressure in the shower. Promptly fixed a problem with the TV. Very central location. One night when there was a.large event at the hotel, the restUrant staff were less attentive and the meal took a long time to come, but otherwise food and service at the restaurant very good."

"They are great, customer service and every domain. "

"Staying at My Hill Eco Lodge is truly an unforgettable experience. The lodge is set in a beautiful and unique location, surrounded by breathtaking nature and endless views that make you feel like you’re in heaven. Every sunrise and sunset paints the sky with colors that you can enjoy right from your room or the open terrace. The staff are exceptionally friendly and welcoming, always ready with a smile and genuine care that makes you feel at home. The food is delicious and fresh, with a breakfast that is simply outstanding one of the best ways to start your day in Rwanda. What makes this lodge so special is the privacy and tranquility it offers. The rooms are not only spotlessly clean but also beautifully decorated with thoughtful details, combining comfort and elegance in a way that rivals any luxury hotel. Honestly, My Hill Eco Lodge feels like a hidden gem the best hotel in Africa, offering the real charm and features of a true 5-star experience, while still staying connected to nature and local culture. If you are looking for peace, beauty, and authenticity, this is the perfect place."

"Despite me following up several times prior to arrival to ensure everything was in order, hotel staff did not seem to be aware I was coming. Clerk at reception told me I needed to pay immediately and also pay an additional amount for my wife. She was expressing an unusual and strange urgency regarding this while I got my documents out proving to her that I had already paid in full for two guests via Hotels.com. This exchange set the tone and made me uncomfortable. Room was not tidy upon arrival and lacked towels and toilet paper. They did end up cleaning the room properly on the second day. I think overall this may have been a decent hotel pre pandemic but they no longer seem to have any idea of how to run a hotel unfortunately."