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2000 HOTEL Downtown Kigali

4.0 star property
Travelers find a perfect blend of relaxation and adventure at this downtown Kigali hotel, with spa treatments, shopping opportunities, and family activities.

Choose dates to view prices

The 2000 HOTEL Downtown Kigali offers upscale comfort and family appeal. Enjoy spa services, international dishes at Bamboo restaurant, and free in-room WiFi. Kids love the playground, while adults appreciate the hair salon and attentive staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
The current price is P5,744
P6,950 total
includes taxes & fees
May 25 - May 26
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About this property

2000 HOTEL Downtown Kigali

  • Upscale family-friendly hotel connected to a shopping center
  • At 2000 HOTEL Downtown Kigali, you can look forward to a free breakfast buffet, a free roundtrip airport shuttle, and shopping on site. Treat yourself to spa services, such as a manicure/pedicure or a facial. The on-site international cuisine restaurant, Bamboo, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and a hair salon.
  • You'll also enjoy perks such as:
    • Free self parking
    • Supervised childcare (surcharge), concierge services, and multilingual staff
    • A front-desk safe, a porter/bellhop, and tour/ticket assistance
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 105 rooms have comforts such as laptop-friendly workspaces and separate sitting areas, in addition to thoughtful touches like separate dining areas and bathrobes.
  • More amenities include:
    • Bathrooms with rainfall showers and bidets
    • Wardrobes/closets, separate sitting areas, and separate dining areas

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

Frequently asked questions

Is 2000 HOTEL Downtown Kigali pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at 2000 HOTEL Downtown Kigali?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at 2000 HOTEL Downtown Kigali on May 25, 2026 start from P5,744, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at 2000 HOTEL Downtown Kigali?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at 2000 HOTEL Downtown Kigali?

Check-out is at noon.

Does 2000 HOTEL Downtown Kigali provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is 2000 HOTEL Downtown Kigali located?

This family-friendly Kigali hotel is located in the business district, within a 15-minute walk of Union Trade Center, Kandt House Museum of Natural History, and Ntarama Church. Niyo Arts Center and Ryi'nyamirambo Market are also within 3 mi (5 km).

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

8.0

Location

9.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 270 out of 528 reviews
Rating 8 - Good. 171 out of 528 reviews
Rating 6 - Okay. 43 out of 528 reviews
Rating 4 - Poor. 25 out of 528 reviews
Rating 2 - Terrible. 19 out of 528 reviews

Reviews

Verified

10/10 Excellent

Olufunlola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast internet. Fresh breakfast. Free room service delivery!
Stayed 1 night in Jan 2026
Verified

8/10 Good

MITESHKUMAR MAHENDRABHAI

Liked: Amenities, property conditions & facilities
The place is very convenient to the all basic necessity so I prefer to stay when I come for the business trip
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and thoughtful staff. The outdoor space is very relaxing at night, the restaurant attached is very good (for local & Chinese cuisine with good prices). There are plenty of stores for shopping nearby. The genocide memorial, large market, and camp Kigali are very close. The area is quite safe although very busy in certain spots. The room is big, bed is big, and shower is good (good pressure and good temperature).
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities
The hotel is a little tired but was in a great location for me and was as I had hoped for. The room was large and clean, the staff were great, I enjoyed the buffet breakfast and the airport pickup service was very efficient and much appreciated.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind staffs, good room condition and good restaurant.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Josue

Liked: Cleanliness, staff & service, amenities
I stayed at 2000 Hotel Downtown Kigali and overall everything was good. The staff were friendly and the hotel is well located. There was a small issue because they forgot to pick me up from the airport, but they recognized their mistake and refunded me. I really appreciated their honesty and professionalism in handling the situation. I would recommend this hotel and would stay there again.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Thato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in downtown Kigali. Airport shuttle service is the best.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Walter Ezeama

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean, double beds with all the amenities
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Florence

Liked: Cleanliness, staff & service, amenities
The hotel itself looked well maintained. Courteous staff. Amenities were great. I really enjoyed the gym. My biggest problem was the surroundings which was crowded and noisy. This is good for business, not for some.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Benson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, modern feel, friendly staff, good vibes
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Leopold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the middle of everything. The incredible staff simplified my stay. Kelly, Valens, Olive, and many more, helped me navigate around the hotel/city, and couldn’t ask more. Definitely one of the best hotels in Kigali.
Stayed 12 nights in Nov 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel and good servicr. Breakfast was abundant and loved the fresh juice
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Abdulrahim

Liked: Cleanliness, amenities, property conditions & facilities
The staff were accommodating and the hotel was very nice.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. Lovely clean spacious room, great breakfast and outstanding friendly service
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, good facilities. The location is a bit too crowdèd for me, but the hitel and services were good
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super helpful during my stay and the breakfast selection was excellent. Thank you to Keza and team for helping me with an issue. 😊
Stayed 1 night in Oct 2025
Verified

8/10 Good

Sadamoudou

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, the cleanliness and the breakfast
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely stay, the staff go above and beyond, they were all so warm and kind. The hotel is in a great location close to food, markets and the action. Great rooms too that are clean and spacious, highly recommend
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is proximal to key attraction sites
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Susan Prunier

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and very friendly and helpful. Everyone spoke English. Breakfast buffet was incredible, including the black coffee, African tea, and the spiced tea
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Adeyemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for two nights. Very convenient to attractions. Staff most pleasant and helpful
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, courteous and pleasant
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Anissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the hotel we book for all our staff travelling to Kigali, always very convenient and and great customer service Thanks you!
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to everything you want, check out the restaurant with a nice city view
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Tadeo

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and excellent customer service team
Stayed 4 nights in May 2025