Coelbren Hotels

"Tired and dated hotel. Biggest concern was our room had a door linked to the next room which was not safe. The lock on our side did not engage properly and could have been pushed open with very little force from the room next door. In the middle of the night about 2am I was wakened by the person in the adjoining room opening their door and I thought they were trying to get into our room. As a result I did not sleep well. I reported this at reception before we left so I hope the matter is resolved."

"Loved the priveleged room and getting a later checkout which was really helpful, staff rally friendly, loved the bar area"

"The general cleanliness and condition of this hotel was poor. The floor of the room was sloping and was quite dissorientating when walking into the bathroom. In the bathroom, the shower curtain was stained and looked unclean. The wastebin looked very poor with a rusted lid. Bathroom floor not very clean and the grouting was missing from the corners of the bath. The paint was peeling of the inside of the windowsill. In the room, the kettle was grubby and had to be washed before use, the glasses also had greasy prints on them and also had to be washed before use. The headboard was marked (small tears). The towels and bed linen were clean and we had a comfortable nights sleep. Certainly not worth the money we paid, and as it is, we cannot recommend staying here. On a plus, the staff were very polite and accommodating. "

"Nice and friendly "

"We didn't have breakfast at the hotel the drinks selection was ok could of done with draught beers as they only had bottle of beer maybe more selection "

"Very comfortable. Staff very pleasant and helpful "

"Room wasnt properly cleaner, between bed and side tables could see some peanuts dropped by previois guests, not hoovered in those areas. Bathroom somilar, thefe were hair in bathtub ɓ "

"My room had an awful smell from the bathroom and the TV channels kept freezing, I discussed with the staff the following day, they ensured housekeeping would see to it. Housekeeping did indeed attend my room only to throw the bedcovers back, empty the bin and leave it with no bag, left all the dirty cups and didn’t replace the tea and milk, and the smell was still there! I eventually told them I want a room change which they did, but this isn’t the first time I’ve stayed here and I’ve always found housekeeping to be useless and never makeup the rooms properly."

"The staff were extremely friendly and accommodating. We had dinner and breakfast, both were excellent. The room was spacious and quiet "