City Island hotel rooms a the Best Western

"This is our second stay at Hotel Edison. This is an honest review, which may seem contrary to the number of stars given. There were way more positives than negatives, but the negatives were worth noting. Our first room (Sept 2025) was a 2 bed, very comfortable, spacious room with a mini fridge, extra seating and good sized bathroom. The bad; This stay we had a king room which was tiny, had a tiny bathroom, very little floor space and only a desk chair for extra seating. This was a challenge bc we are a mom and 16 year old. Very hard to have any privacy. If one of us needed privacy, the other had to go to the lobby. There was also no mini fridge. We didn’t spend much time in the room, so it wasn’t a huge deal. However, a mini fridge would’ve been nice for leftovers. We wasted a lot of really great food. The Edison provided luke-warm water bottles. We kept our ice bucket loaded up to have tiny cups of ice water. You can’t put the large ice in a bottle to take with you, so we had to buy water out. We were given a bottle of white wine bc of our booking agent, also room temp so it went unused. The first bedstead had a rip in it and some of the towels had frayed edges, which was not in keeping with the overall class and atmosphere of the hotel. Overall, it felt like we were given a room created as an after thought in a space left over. So, what was good? "

"Very nice staff. Very cool breakfast options. "

"Yes our room was spotless and the staff was very courteous. "

"Staff. Tanika at front desk was amazing. Here for UFC and location to Madison Square Garden was fantastic.."

"Checked in with Lilly and she was delightful. We had great service in the open Dining on the 8th floor. Michael at the M Club was so helpful and pleasant, and the room was great. We also liked our view. We came last year at the same time and it was great, also. We will see you again. "

"Really enjoyed our stay! Excellent location and love the vibe of Hyatt Place. Would definitely stay again."

"front desk staff, door attendants and valet were an outstanding complement to you hotel. "

"The stay was absolutely amazing , my second time staying here and they upgraded my room free of charge ! It was a fantastic experience, close to everything very friendly. "

"The staff was great, especially the concierge who looked for light dining options for us after 10pm. Great customer service!"