Hotels near Citadel Shopping Center

"Staff was very good but installations, were not so in good conditions. First room had a very bad smell, not from the sink, but apparently from the ceiling. It was 4th floor and 5th floor was remodeling. Second room was ok but then at 5:30 am a noice was coming from the window, but realized was coming from floor above and a hole between ceiling and window was the one ‘filtering’ noises. Even a smoke smell was coming from there. Fortunately following night the hole was tapped and resolved. But still before 6am noises coming from above like a metal bucket appeared, not so loud but still enough to perceive them. Breakfast buffet was ok. The best is the hotel location, just across the street from Cintermex hall, very convenient. "

"La habitación es un poco más pequeña de como se ve en la foto. Pero es muy funcional. El refrigerador, microondas y parrilla son muy útiles. Es ideal para trabajar, el internet funciona muy bien"

"Great service "

"Everything good, clean "

"Check in took more than an hour, slow process because they only had one person at the front desk. We arrived around 4pm and there were around 5 people in line. Hotel and rooms are in very good condition. But waiting more than an hour is not acceptable. Never again. "

"Great place. Personal very, very friendly and professional. All my expectations were cover. Delicious breakfast"

"Disappointing! The body wash dispenser in the shower was empty (and only discovered when in the shower!), no water bottles in the room and only a single hanger in the wardrobe. The online check-in didn't work and the airport shuttle was never available."

"Very helpful people who helped me get to and from the airport and to downtown. The room was very clean and comfortable."

"Limpieza "