Hotels near Cinemark University Mall

"The toilet wouldn’t flush the first night the guy working that night was so nice about it but they had no one to fix it. The next morning the front desk guy kept blowing us off so we left and went on about our day. Came back and toilet was finally working. I don’t think I will come back to this place. It’s not the nicer of Marriott’s we stayed at. "

"The room was clean and comfortable but that’s the best I can say for this property. My husband is in a wheelchair with only 10% use of his legs. We requested an ADA room for wheelchair users. I was given a key for a room on the fourth floor and told it was a “king accessible room.” After struggling to get him and all our belongings to said room we discovered it was not in any way accessible. There were no support bars anywhere and the toilet and shower were accessed through a very narrow doorway that his wheelchair could not squeeze through. We immediately called the front desk and had to reiterate (because physically seeing a man in a wheelchair didn’t help), that my husband is, in, fact in a wheelchair, and needs a WHEELCHAIR accessible room. After waiting for a room switch and receiving no help to change out rooms, we finally arrived to a suitable room, but discovered the support bars in the shower were already half ripped out of the wall. There was a shower chair that required manual installation, which had my husband been staying there alone he’d never have been able to install! And there was extensive damage to the wall behind the toilet appearing to be water damage. We realized, after using the shower, that this was caused by the shower chair blocking the shower curtain from sealing as a massive pool of water collected and gathered in that spot. I will never stay here again and would highly recommend any disabled travelers to avoid this property! "

"The rooms were clean. Staff was friendly. The breakfast was good. The waffles were great! "

"Kind of odd place, asked a lot of questions, like what I am doing there, where I am coming from. Not in a genuine friendly way, more of integration feeling. Took photocopies of ID's and everyone in my party as well. Felt uneasy about it all, but it was a long drive and had nothing to hide. "

"The bed was uncomfortable and there wasn’t a choice for pillow softness levels. The breakfast was fine. The staff were all very pleasant."

"Room was great. Breakfast was hit and miss though. We waited 1/2 hour for eggs before leaving."

"My stay was perfect- clean rooms and very friendly staff "

"Good stay"

"I was in town because my husband was in the hospital. The staff was so kind and supportive. They helped a difficult journey to be a little easier. "