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Ciala Resort Best Hotel in Kisumu Kenya

4.5 star property
Luxury spa resort near Maragoli Hills
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Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Ciala Resort Best Hotel in Kisumu Kenya

Living area
View from room
Garden
In-room safe, desk, laptop workspace, blackout drapes
Free daily buffet breakfast
Reviews
8.0

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
The price is P 5,638
Price available on 06/06/2024

Explore the area

Map
Daraja Mbili, Kisumu, Kisumu County
  • Popular LocationDunga Bay22 min drive
  • Popular LocationKisumu Impala Sanctuary22 min drive
  • Popular LocationHippo Point24 min drive
  • AirportKisumu (KIS)31 min drive
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Room options

View all photos for Superior Single Room

In-room safe, desk, laptop workspace, blackout drapes

Superior Single Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
  • 32 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Family Cabin

Living area

Family Cabin

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • Hill view
  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
  • 40 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Honeymoon Room

In-room safe, desk, laptop workspace, blackout drapes

Honeymoon Room

Highlights

Balcony
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Bathrobes
2 bathrooms
  • 40 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

In-room safe, desk, laptop workspace, blackout drapes

Executive Room

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Separate bedroom
  • 70 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Kisumu

Located in Kisumu, Ciala Resort Best Hotel in Kisumu Kenya is in a rural area and near the airport. Muliro Gardens is a popular attraction and the area's natural beauty can be seen at Maragoli Hills and Lake Victoria. Kisumu Impala Sanctuary and Dunga Bay are two other places to visit that come recommended.
Visit our Kisumu travel guideOpens in a new window
View more Resorts in KisumuOpens in a new window

What's nearby

  • Kisimu museum - 20 min drive
  • The West End Shopping Mall - 20 min drive
  • Dunga Bay - 22 min drive
  • Kisumu Impala Sanctuary - 22 min drive
  • Hippo Point - 24 min drive

Getting around

  • Kisumu (KIS) - 32 min drive

Restaurants

  • Kisumu City - 16 min drive
  • Lakeside Fish Eating Joints - 15 min drive
  • Secrete Lounge - Maseno - 12 min drive
  • Nyawita Shopping Centre - 15 min drive
  • Soweto Hotel - 15 min drive

About this property

Ciala Resort Best Hotel in Kisumu Kenya

Luxury resort near Maragoli Hills
Take advantage of a free breakfast buffet, a free daily manager's reception, and a terrace at Ciala Resort Best Hotel in Kisumu Kenya. Adventurous travelers may like the horseback riding, mountain biking, and ecotours at this resort. Treat yourself to spa services, such as a body treatment, a body wrap, or a hot stone massage. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Bike rentals, tour/ticket assistance, and luggage storage
  • A porter/bellhop, outdoor furniture, and a front-desk safe
Room features
All 58 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Rainfall showers, free toiletries, and hair dryers
  • 55-inch Smart TVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, balconies, and free infant beds

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Things to do

  • Bicycle rentals
  • Ecotours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Mountain biking
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Conference center

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Area rugs in room
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch Smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

Outdoor space

  • Balcony

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KES 5000.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: KES 5000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Ciala In Kisumu Kenya Kisumu
Ciala Resort Best Hotel in Kisumu Kenya Resort
Ciala Resort Best Hotel in Kisumu Kenya Kisumu
Ciala Resort Best Hotel in Kisumu Kenya Resort Kisumu

Frequently asked questions

Does Ciala Resort Best Hotel in Kisumu Kenya have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Ciala Resort Best Hotel in Kisumu Kenya?

As of May 22, 2024, prices found for a 1-night stay for 2 adults at Ciala Resort Best Hotel in Kisumu Kenya on Jun 6, 2024 start from P 5,638.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ciala Resort Best Hotel in Kisumu Kenya pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Ciala Resort Best Hotel in Kisumu Kenya?

Self parking is free at this property.

What time is check-in at Ciala Resort Best Hotel in Kisumu Kenya?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Ciala Resort Best Hotel in Kisumu Kenya?

Check-out is at 10:00 AM.

Where is Ciala Resort Best Hotel in Kisumu Kenya located?

Situated near the airport, this luxury resort is 1.5 mi (2.4 km) from Maragoli Hills and 8.6 mi (13.8 km) from Lake Victoria. Kisumu Impala Sanctuary and Dunga Bay are also within 16 mi (25 km).

Ciala Resort Best Hotel in Kisumu Kenya Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 3 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Cris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cris Obudo
Outstanding
Stayed 2 nights in Apr 2024

8/10 Good

Anthony, crown point

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good place to stay…. Salty food.. some broken amenities, typical to Kenya. Most of the staff were excellent. Would recommend - a bit pricey though. It’s not quite there.
Stayed 2 nights in Apr 2024

10/10 Excellent

NIKKI

Traveled with family
Liked: Cleanliness, staff & service, amenities
I can't even begin to tell you how absolutely AMAZING and beautiful this place is! From beginning to end I was treated like royalty. I highly, highly, HIGHLY recommend this place. I will be visiting every time I come to Kenya.
Stayed 2 nights in Oct 2023

10/10 Excellent

Anthony, crown point

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. Staff is excellent and friendly. Would definitely come back. Gym and steam sauna a plus!
Stayed 2 nights in May 2023

2/10 Terrible

Peter

Stayed 2 nights in Apr 2023