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Hotel El Cason and Suites

3.5 star property
Travelers step out of this comfortable hotel and find themselves at the metro station, making it easy to explore while enjoying on-site dining and helpful staff

Choose dates to view prices

Hotel El Cason and Suites is steps from the metro. Guests enjoy a complimentary cooked-to-order breakfast and a daily manager's reception. On-site Restaurante Candelaria serves local dishes. Practical amenities include dry cleaning and laundry services.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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Policies

Check-in

Check-in start time: 1 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Property Registration Number 1917076

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel El Cason and Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel El Cason and Suites?

Check-in start time: 1 PM; Check-in end time: anytime.

What time is check-out at Hotel El Cason and Suites?

Check-out is at noon.

Where is Hotel El Cason and Suites located?

Situated in Chihuahua, this hotel is 2.6 mi (4.2 km) from Medical Place and 3.1 mi (5 km) from Plaza Saucito. Grutas de Nombre de Dios and Autonomous University of Chihuahua are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

7.4

Cleanliness

7.8

Amenities

8.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 8 out of 19 reviews
Rating 8 - Good. 4 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 5 out of 19 reviews

Reviews

Verified

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Everting
Stayed 3 nights in Sep 2022
Verified

2/10 Terrible

Tiffany

Disliked: Cleanliness
Did not stay there air conditioner did not work. I was moved to another room and the air conditioner was not working. While I waited for them to come and check the air I pulled back the bedding and the sheets were filthy dirty. I immediately left the hotel. The guy at the front desk wouldn’t refund my money.
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Juan carlos

Liked: Cleanliness, staff & service, amenities
Publicidad negativa, no cuenta con alberca, atencion, servicio, desayuno, cuarto, limpieza y ambiente de descanso 10/10
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

Cecilia

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No estaba disponible la alberca y no avisan
Stayed 1 night in Mar 2024
Verified

8/10 Good

Sonia Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto el trato del personal muy atentos muy serviciales asi como los de su restaurante muy atentos los meseros y muy rico el desayuno 😎
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Thelma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación y el desayuno muy completo
Stayed 1 night in Feb 2023
Verified

2/10 Terrible

maria de los angeles torres

Mal porque tenían cerrada la alberca y por eso nos queríamos quedar ahí para disfrutar la alberca
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Tonantzin

Liked: Cleanliness, staff & service
Es muy facil de llegar y el estacionamiento es amplio.
Stayed 3 nights in Mar 2023
Verified

8/10 Good

Silvana Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Verified

2/10 Terrible

Fernando

Disliked: Property conditions & facilities

Misleading description

Reserved because it said 2 king size beds, it was 2 small twin beds
Stayed 1 night in Nov 2020
Verified

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024
Verified

2/10 Terrible

Brenda lizeth

Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Jose

Liked: Staff & service
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Laura

Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

Raudel

Stayed 1 night in Mar 2024
Verified

2/10 Terrible

Osvelia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Adrián

Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021