Hotels near Chicago Ridge Shopping Mall

" family stayed at the Hilton Chicago/Oak Lawn for four nights, and overall the experience was disappointing. The bathroom door made loud noises every time it opened, and housekeeping failed to clean our room even after I personally requested full service and towels at the front desk before leaving for the day. When we returned after midnight, the trash was still there, the beds were not made, and there were no clean towels. I called the front desk several times with no answer and had to go downstairs myself, only to find the clerk having a personal conversation and watching TV. While she apologized, it felt very unprofessional. I was also charged for an $8 bottle of water that we never touched. My husband even said you can buy a 12-pack of water at Walmart for that price. As a Hilton Honors member since 2017 with a Hilton American Express card, I was frustrated by the confusion regarding the “free” water bottles. To make matters worse, guests were partying loudly until 3:00 AM the night before our early flight, making it impossible to sleep. I expected much better service and professionalism from a Hilton property."

"Great rooms good customer service "

"Check in was at 3. We got there around 3:20 our room wasnt ready so they put us in a smaller room. Bedding was dirty. Hole in the bathroom ceilings. Just discusting. The "breakfast" was yogurt and cereal. Do yourself a favor and book else where."

"Breakfast was good."

"Clean room with comfortable bed. No complimentary breakfast. No microwave in room. Pool closed. Parking was good. If there was a fitness room I couldn’t find it. Outside visiting area very convenient."

"Its a cheap room that smells of smoke. Get what you pay for so im not mad. The staff was at least fairly friendly. "

"Great"

"Maybe I just had bad luck but the non smoking room I booked REEKED of smoke and all my clothes I have to wash the smell out. Very kind staff though"

"It was in a good location right next to a bus stop but it looked like they were fixing the place up and I’m sure it will be great when it’s done but it’s not there yet"