2/10 Terrible
Savana
Traveled with family and small children
Apr 9, 2024
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
I am so incredibly unhappy with my stay here I got to the room everything looked clean from the until I went to go throw something away in the trash, and there was a pill inside the trashcan and garbage not taken out so I called down and I informed them they said they were sorry and that was all Then about five minutes later I find my daughter over underneath the desk and she found over 430 mg Adderall's and I went straight down to the desk and I spoke to the manager and informed them and I ended up taking my daughter to the emergency room to make sure she did not consume of the drugs that was left behind in our dirty room. They told me that they would refund me half of my stay and they moved me to another room. I did say I was nervous that the room wouldn't have been cleaned. They did tell me it was and I should receive my money back in 5 to 7 days , it's now been 14 days and I called they said that there's nothing on my account and a manager would contact me back and no one still contacted me back do not stay here. It is not safe for your children. They do not clean up after themselves, and then they lied and deceived me I could've at least not stayed and got my money back Also will make sure that they are aware of all the hospital bills. I had to rush my daughter, therefore because of them not doing their job
Savana
Stayed 2 nights in Mar 2024