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Shangri-La Chiang Mai

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Luxury
VIP Access
5.0 star property
9.2

Wonderful

Tranquil retreat with water slide

Nestled in tropical gardens, Shangri-La Chiang Mai offers a serene escape with a stunning pool and kids' water play area. Enjoy Lanna massages at Chi Spa and on-site dining. Steps from the Night Bazaar, this five-star sanctuary balances central convenience with peaceful luxury.

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is P7,365
P8,742 total
includes taxes & fees
Jun 14 - Jun 15

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About this property

Shangri-La Chiang Mai

  • Luxury family-friendly hotel near Chiang Mai Night Bazaar
  • Located close to Iron Bridge and Tha Phae Gate, Shangri-La Chiang Mai provides a poolside bar, a terrace, and designer stores on site. Treat yourself to a body scrub, a massage, or a body wrap at Chi Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Fitness classes and yoga classes are offered at the health club; other things to do include basketball. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool and a children's pool, along with a waterslide, free cabanas, and sun loungers
    • Free self parking and valet parking
    • Buffet breakfast (surcharge), an outdoor tennis court, and a shopping center shuttle
    • Express check-out, express check-in, and supervised childcare (surcharge)
    • Guest reviews say great things about the helpful staff and first-rate property condition
  • Room features
  • All 277 rooms offer comforts such as fireplaces and pillow menus, in addition to perks like air conditioning and bathrobes.
  • Other amenities include:
    • Baby baths, childcare services, and free infant beds
    • Bathrooms with separate tubs/showers and free toiletries
    • Refrigerators, electric kettles, and daily housekeeping

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9.2 out of 10, Wonderful, 1,001 reviews
The price is P8,498
P10,087 total
includes taxes & fees
May 30 - May 31
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 15

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests driving to the property should contact this property in advance (e.g., directions)

Information provided by the property may be translated using automated translation tools

Breakfast is not included in the breakfast rate plans for children ages 6-11, and can be requested onsite for the listed child breakfast fee. There is no breakfast fee for up to 2 children ages 5 and under. Additional children ages 5 and under can receive breakfast for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 720 for adults and THB 360 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Shangri-La Chiang Mai have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–7:00 PM.

How much does it cost to stay at Shangri-La Chiang Mai?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Chiang Mai on Jun 14, 2026 start from P7,365, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Chiang Mai pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Shangri-La Chiang Mai?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Shangri-La Chiang Mai?

Check-out is at noon.

Where is Shangri-La Chiang Mai located?

This family-friendly Chiang Mai hotel is located near the airport, within a 15-minute walk of Chiang Mai Night Bazaar and Iron Bridge. Warorot Market and Tha Phae Gate are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 685 out of 1002 reviews
Rating 8 - Good. 215 out of 1002 reviews
Rating 6 - Okay. 62 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and amenities at the hotel
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Suki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for families and those who want to go to the night market. The pool is great for kids, even has a slide! The lounge has nightly happy hour and breakfast has global food offering. The spa is amazing!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Kian-Guan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and professional. Accommodating to our needs.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Klaus

Liked: Cleanliness, property conditions & facilities
Clean and very spacious room, nice mountain views, good breakfast, nice pool and good amenities.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the night market, staff are amazing, breakfast was delicious. We will definitely stay here again
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Lovely grounds Friendly staff
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel with beautiful grounds and pool area. The rooms are spacious and comfortable and we enjoyed having a balcony room.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely EVERYTHING was amazing! From the service staff, to the comfort, the scenery, the food!!!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and comfortable, the breakfast was delicious and the pool was amazing BUT the people….the people are above and beyond. Especially Pat at the concierge desk. Words cannot describe, just go!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

kimberly

Liked: Cleanliness, property conditions & facilities
Amazing resort and the staff was so friendly and helpful
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Damian

Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for 9 days to explore Chiang Mai and the surrounding area. It’s a lovely hotel with great facilities and very close to a great night market. The rooms were really spacious and clean, we had a deluxe king room with a city view which was great for sunset. The staff were very polite and responsive to requests.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Lonell

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely!! Best staff and an awesome place to stay. What stood out the most was the way we were treated by your staff. They were very friendly and so courteous. Highly recommend this place to family and friends!
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities
Room was spacious with lots drawers. Staff were friendly and excellent service. Great buffet breakfast. Had issue with billing at check out.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Habibur

Liked: Cleanliness, staff & service, amenities
Clean room, little dated though. Staff were excellent especially Ni at reception.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel, big rooms situated next to the biggest night market of ChiangMai. My kids loved the water slide everyday and we will definitely stay at the same location in the future
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

JyaeHyoung

Liked: Cleanliness, staff & service, amenities
The instructor at the kids' club was very good. Thanks to her, the children had a great time.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
Clean room. Friendly and attentive service.
Christmas Decorations
Spa
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness
good place to stay. hotel is little out dated. but location is good. staff are friendly. i would like to stay here if i have chance to come back to Chiangmai again.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Bernardina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful , nice place for family
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ananth Krishnen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay and the staff was super helpful and cordial . Thank you team for the wonderful experience
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Carlos A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and staff!!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was wonderful, friendly and efficient. Location is near to the night market and a reasonable walk to old town. Good restaurants in the hotel, the buffet breakfast is much better than most Asian hotels that are reasonably priced. I would definitely stay here again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room. Excellent hotel with nice breakfast, and the horizon club was great for tea time and happy hour. The pool and slide is great for kids and adults both, and although the weather wasn’t great, we still got to use it. Hotel is in a great location, close to the night market. Staff was very helpful.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Location and facilities were great. Definitely recommend for families.
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is this a beautiful hotel well located with incredible grounds. It is very peaceful and tranquil hotel with very attentive staff.
Stayed 2 nights in Jun 2025