Hotels with Balcony in Chiado, Lisbon District

"The property is well situated, spotless, comfortable and the staff and breakfast were very good. There aren't any fancy facilities but well equipped gym for a quick work out for the day. Usual hairdryer, toiletries provided. Room cleaned every day and beds and towels replaced. Only one small thing is the rooms aren't huge but its a city break so perfectly adequate."

"My family had an absolutely amazing time. The staff was impeccable and did everything possible to make sure any and all requests or questions were handled without delay. Highly recommended. "

"Great hotel, very spacious, brand new room with beautiful design, and a great breakfast, 5min walk from the airport. "

"Great place especially with kids. Decent breakfast, clean rooms, would go again!"

"The bathroom in the room was not totally cleaned I found a wet towel in the floor shower upon my arrival, so I was concerned and did not know if the cleaning was done correctly"

"Friendly staff, clean rooms, good area!"

"Like the saying goes, “Size does not always matter.” Small entrance, but the best and most comfortable hotel I have ever stayed in. Loved the spacious bathroom and room, oh the bathroom was perfect because of the wall behind our bed where the big closet blocked the lights. I have problems sleeping when lights filter under doors and when light switches are on. Quiet area, breakfast was wonderful except the coffee. Reception was accommodating and also the restaurant staff are friendly and welcoming. My husband and I travel a lot and so far this is the best hotel. I slept like a baby, all through the night. Please give all the staff my most heartfelt gratitude."

"Outdated room and hallways, it resembles a cruise line room and not a four star hotel. The reception staff was not welcoming. No greeting, Manuela just asked for our passports and city fees. The bed was comfortable but the room had a strong odor of carpet cleaner. Only two electrical outlets available and the list can go on. After the initial review for check-in by Expedia, we were offered an upgrade at 6:18pm the following day. When I asked why, Alex said in a harsh and loud tone in the lobby “didn’t you complain? That’s why.” Totally out of line and inappropriate behavior by the hotel staff. When leaving the last day as we were returning our key a young woman ask “was everything okay?” Obviously, they had no interest in the feedback given. The employees need to be trained in quality customer service if they want to keep customers coming back. Personally and based on my experience, we won’t be returning. "