Hotel Indigo Chester, an IHG Hotel, is near the historic City Walls. It offers conveniences like an on-site restaurant with breakfast and grab-and-go options, a business center, dry cleaning services, and luggage storage. In-room WiFi keeps guests connected.
Located close to Chester Racecourse, Hotel Indigo Chester by IHG provides dry cleaning/laundry services, a bar, and a business center. The on-site restaurant, Hotel Indigo Restaurant, offers breakfast, lunch, dinner, and light fare. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Cooked-to-order breakfast (surcharge), express check-out, and free newspapers
Luggage storage, an elevator, and tour/ticket assistance
Concierge services, 1 meeting room, and a 24-hour front desk
Guest reviews give top marks for the helpful staff, first-rate property condition, and location
Room features
All 75 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
Recycling and LED light bulbs
Rainfall showers, eco-friendly toiletries, and hair dryers
Free tea bags/instant coffee, electric kettles, and daily housekeeping
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately GBP 15.00 per person
Nearby parking fee: GBP 12 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Hotel Indigo Chester by IHG pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Hotel Indigo Chester by IHG?
As of May 22, 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Chester by IHG on Jun 7, 2026 start from P6,067, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Hotel Indigo Chester by IHG?
Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Hotel Indigo Chester by IHG?
Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is Hotel Indigo Chester by IHG located?
Situated in Chester, this hotel is within a 15-minute walk of Grosvenor Park and Chester City Walls. Roman Amphitheatre and Eastgate Clock are also within 10 minutes. Chester Station is 8 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Lovely hotel with very friendly staff.
Smallish but very comfortable rooms that were very nicely decorated.
Immaculately clean and tidy throughout.
Perfectly located a short walk from the station and the centre of town.
Highly recommended.
Excellent breakfast, fresh hot and cold food with great choice of options. Staff were really helpful and friendly. Room was lovely and clean as was the rest of the hotel. Nice cozy bar. Excellent location for as we like to be near tourist attractions, restaurants and bars (all were 4-10 min walk from hotel) but off the main bit so it was quiet at the hotel. Close to railway also.
Amelia
Stayed 2 nights in Mar 2026
Verified
10/10 Excellent
Gary
Jan 22, 2026
Liked: Cleanliness, staff & service, amenities
Room clean, facilities great, great staff
Gary
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
C
Dec 29, 2025
Liked: Cleanliness, staff & service, amenities
Very clean and modern hotel very close to the town centre bars shops and restaurants.
C
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
Stuart
Feb 15, 2026
Liked: Cleanliness, staff & service, amenities
Clean, spacious room. Staff all great and very attentive. Breakfast was fantastic!
Hotel itself and staff all absolute excellent. Room was fantastic, so clean, comfortable and funky design, brilliant. Will be booking Hotel Indigo again when we stay again in Chester
Such a lovely hotel with very friendly staff. Rooms were very clean and the bed was very comfortable. Excellent hotel.
Emma
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
John
Jan 26, 2026
Liked: Cleanliness, staff & service, amenities
My partner and I had a lovely weekend at the Hotel Indigo. I particularly liked the very friendly staff who seemed to go out of their way to be helpful. We are already planning another weekend in Chester, a really interesting and delightful city.
We arrived by train and the hotel is any easy 10 minute walk from the station and then just under 10 minutes to the town centre.
The hotel was lovely. I cannot think of anything to be negative about. The room was quiet, the bed comfy and I loved the decor. (We were in a 'clocks' room.) All the staff were pleasant and helpful and there is both a restaurant and bar food. The food in both was very good and slightly unusual.
Chester itself is a great place to visit and it is easy to go into Liverpool on Merseyrail. Chester has a lot of history, shops and restaurants!
Irene
Stayed 6 nights in Mar 2026
Verified
10/10 Excellent
Karen
Dec 8, 2025
Liked: Cleanliness, staff & service, amenities
Clean, spacious room. Very nice breakfast. Bar area had a nice ambiance.