6/10 Okay
Amy
Traveled with family
Apr 28, 2024
Liked: Staff & service
Disliked: Cleanliness, amenities
The rooms had been updated, but there was nowhere to hang up a towel. The side entrance to the hotel had a scan device, but it did not work and the door was unlocked at all times and not in view of the front desk. There appeared to be homeless people hanging out around the hotel entrances and once a man was walking up and down the street in front of the hotel ranting like a madman and cussing up a storm. My husband had to take our granddaughter and lock himself in the car while waiting for me to come out. Our first night there, my husband was awoken by people being extremely loud around 12:30 am. It stopped shortly thereafter so he assumed someone else had called in the disturbance. The breakfast consisted of toast, bagels, sometimes Otis Spunkmeyer packaged blueberry muffins, and self-serve waffles. The coffee was horrible, but thankfully there are individual coffee makers in the rooms. We checked out the pool area and the pool water was cloudy. It was one of the reasons I chose the hotel so I was extremely disappointed. The workout room smelled awful. There was a hard-working lady working the front desk every morning and she was always cleaning the lobby and stairs to the second level. The staff was courteous and eager to help.
Amy
Stayed 5 nights in Apr 2024