Cheongdam-dong hotel rooms a the Banyan Tree

"Great location, staff were so helpful and gracious, rooms were spacious/clean/had everything we needed! "

"Huge room even my US standards - with enough space for several large bags. The staff was very professional and accommodating. Everyone speaks English which is really helpful to find limo bus to airport. The breakfast was nice for one day- there are many western (bagel and pastries) and Korean options next to the hotel. The transitions white cold noodle shop always had a line so I tried it on my last day and it was super refreshing and different than anything I have ever had. "

"By far and away the best service I have ever received at a hotel, and I have traveled extensively. We had two different people greet us before even making it near the entrance, then a single person made sure we were guided and immediately attended to. We were graciously given a free upgrade and when the staff found out that we were here for a special event for the kids, they printed a letter to them and have a box of chocolates, which my kids can't stop talking about. The breakfast buffet was spectacular and absolutely worth the price. My husband still talks about how every other hotel on our trip was a letdown. 100% we would stay at The Shilla again the next time we are in Seoul."

"Great Hotel, nice staff, close to public transport "

"Professional staffs!"

"Construction next store was noisy. The staff was friendly and helpful! From the folks at the reception desk, to the house keeping lady on the 21st floor and especially the gentlemen at the concierge desk on the first floor, everyone provided outstanding customer service! The location was also ideal for walking to places. I would highly recommend this hotel and can't wait to book them again on my return trips to Korea! "

"Love the convenient location with lots of stuff to do and easy subway access. We had a family suite that has a living room and bedroom with a king size bed and two bunk beds. Bathroom and shower/tub were spacious and clean. Highly recommended. "

"Close to everything"

"Love this hotel - staff are lovely and the rooms are generous… personally I prefer the higher floors and wouldn’t recommend lower than 10 (7 is not great by comparison, as an example)"