Charsfield Hotels

"No water for showering."

"Big room, very clean and tidy. Really lovely and quiet place "

"Stayed here several times now and never had a problem. This time we went for a suite and the extra few pounds really was worth it as the rooms were huge and had everything you would want plus as usual very clean. Great location and lovely old building. Only negative is I think they should reserve parking for hotel guests as if they have an event on its first come first served basis. During the day it’s not an issue but I popped out for 20 minutes in the evening and came back to find a choir rehearsing and no parking spaces available."

"A clean hotel and a pleasant stay for 2 nights. Parking is extremely limited but the West End Road car park is only a short walk away and both reasonable cost and easy to pay via the MiPermit app (which will give you a Vat receipt afterwards). The buffet style breakfast was good and the hotel was very clean and the staff helpful."

"The stay was good, but one day I come to the hotel and they had taken all my belongings from my room down to the reception. They could not explain why they had done this, I find that very strange, I was not checking out that day. I find it strange that people can’t say sorry when they have done something wrong, a bit dissapointed about that. Rest of the stay was very good."

"Great friendly staff, nice touch for the kids... they were given a voucher ea to to choose beteen, a cold drink, a hot choc with marshmallowsor an ice-cream from the bar. Slso free fizzy drinks, crisps and kitkats in the mini-fridge in tge room were nice touches. The only downer for the hotel as a whole was that there was no air-conditioning in the bedroom or the bar area and so the environment was fairly hot and stuffy."

"Spa - barely call it that. Spa staff were rude, unhelpful and unprofessional Bar staff was polite but slow in service. Good choice of drinks . General areas were relatively clean . Rooms were the best bit, spacious, clean, well equipped and comfortable beds ."

"Had a good stay wil return"

"Friendly staff clean rooms "