Charlton Mackrell Hotels

"Wall Eden Farm is a bit of a gem. It’s peaceful and uncomplicated, and the staff welcomed us warmly and seemed genuinely interested in us and making sure we had a good stay. We stayed as a family and felt at ease straight away. There’s lots of nature and wildlife around if you take the time to notice it, which we really enjoyed. It’s the kind of place that encourages you to slow down and switch off for a while. The food in the restaurant was excellent too, which was a really nice bonus. I’d definitely recommend it to anyone looking for somewhere relaxing where you can spend time together and enjoy being close to nature."

"Food was very basic in the evening, breakfast buffet was better."

"Another pleasant Stay great staff nice food plenty of Parking and Wi-Fi is good phone signal not so good and breakfast starts at seven, which is a good thing"

"I originally wanted to book from the 14th to the 18th but the system wouldn’t allow me to do that so I ended up booking one night and then after a couple of false starts I managed to book the other 3 nights. The first night I had a room with a shower which was very nice (lovely in fact). However the wi fi was terrible downstairs but works a lot better upstairs as I had to change rooms because of not being able to book all 4 nights at the same time. Really good otherwise."

"Fantastic staff gave a warm welcome and great service throughout our stay. Parking was very convenient and secure although was a tight space. Breakfast was excellent with a good choice."

"Everything was superb"

"The accommodation was appalling. First impressions were of an unkempt place. The stair carpet was extremely dirty. The room itself was large with minimal furniture. The curtains wouldn't draw together. The radiator wasnt working. There was no hot water in the shower and when we told the manager who wasnt on site, he said it should have been fixed. The breakfast was aweful, I asked for scrambled egg and when it came it was fried eggs chopped up. I asked to speak to the manager and the young man, who was one of 2 members of staff in the hotel, said he wouldnt be in till later that day. We cancelled our 2nd night stay."

"A property of former grandeur that is now a little rough around the edges! Our room was spacious with an excellent view of the garden but seemed to be at the furthest and highest extremity of the building. The bathroom facilities were excellent and the shower was great. The leisure centre was a bonus along with the provision of bathrobes. The staff were polite and helpful but seemed a bit stretched. We enjoyed a stroll round the grounds."

"It was clean"