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TheJoy Hotel

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Close to Chania Central Market and Old Venetian Harbor, TheJoy Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and more. Stay connected with free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Kitchen
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is TheJoy Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

TheJoy Hotel doesn't offer parking.

What time is check-in at TheJoy Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. After-hours check-in is not available.

What time is check-out at TheJoy Hotel?

Check-out is at 11:00 AM.

Where is TheJoy Hotel located?

Located in Chania Town, this bed & breakfast is within a 5-minute walk of Municipal Art Gallery of Chania and Chania Central Market. Old Venetian Harbor and Nea Chora Beach are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 16 out of 23 reviews
Rating 8 - Good. 7 out of 23 reviews
Rating 6 - Okay. 0 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a self-service hotel where you will receive the location and door code along with the key which associates to your room. The room had the basic necessities such as soap, towels and WiFi which were all I needed. The only issue I had was activating the A/C which did not work even after closing the window. Overall, I enjoyed Chania and TheJoy hotel and would come back again!
Stayed 3 nights in Sep 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place

Everything was great!
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Sikhei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here when in Chania

Amazing stay. Clean and modern rooms with a lovely host in a convenient central location.
Stayed 5 nights in Aug 2021
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nöjd

Mycket bra bemötande och trevlig ägarinna trots fel information på Hotels.com
Stayed 7 nights in Jul 2019
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Loved the location, nice clean room and comfortable bed. Helpful staff who helped arrange all of my day trips.
Stayed 5 nights in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top!

Wunderbarer Ausgangspunkt ( für Reisende mit Mietwagen ideal,weil man in der Straße auf der rechten Seite kostenlos parken kann). Spaziergang zum Hafen ca 5-8 Minuten
Stayed 3 nights in Sep 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal als Ausgangspunkt

Sehr guter Ausgangspunkt für alle die auch ein Mietauto haben . In der Straße gibt es kostenlose Parkplätze(rechte Seite -links ist kostenpflichtig). Unterkunft sauber und Besitzer hilfsbereit! Die Entfernung zum Zentrum ist ideal. Cafés und Geschäfte ums Eck
Stayed 5 nights in Sep 2018
Verified

8/10 Good

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grande disponibilità della reception (l' aereo era in ritardo e siamo giunti un hotel alle 22.30, accolti con grande gentilezza. Spaziosa e accogliente la camera. Unico neo la musica di un locale vicino all' hotel che ha imperversato fin oltre l' una di notte.
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Einfach super.

Sehr nette Frau an Empfang! Alles super, es gab nichts zu bemängeln. Sehr schönes Bad hatten wir.
Verified

10/10 Excellent

charalabos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VALUE FOR MONEY HOTEL!!

Πολύ ευχαριστημένος από τη διαμονή μου στο ξενοδοχείο - value for money κατάλυμμα - πρόσφατα ανακαινισμένο με φρέσκια ματιά - ωραίο concept. Εξαιρετική εξυπηρέτηση - όλες οι απαραίτητες παροχές διαθέσιμες + OTE TV. Σε σημείο πολύ κεντρικό της πόλης - παρά ταύτα ησυχία το βράδυ. Οπωσδήποτε θα το ξαναπροτιμήσω!!
Stayed 2 nights in Dec 2017
Verified

10/10 Excellent

CHRISTOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A really great choice for Chania

The Joy Hotel is located at the center of Chania city. There is a supermarket close and really close are all the major shops of Chania city. The graphic port is within 10 minutes walk. The appartments are really clean and spacious. There is also a wonderful patio where you can rest, relax have your morning coffee. Overall a really great choice for Chania
Stayed 1 night in Nov 2017
Verified

10/10 Excellent

Josefine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and atmosphere for money

Loved every bit of our stay at this hotel. Definitely value for money. Very helpful and nice staff. Can highly recommended.
Stayed 2 nights in Oct 2017
Verified

8/10 Good

Schnecke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Die Unterkunft liegt nur 2 Straßen vom Busbahnhof entfernt. Die Altstadt erreicht man in 5 Minuten. Das Zimmer ist riesig gewesen Tolles großes Bad. Sehr freundlicher Empfang. .
Stayed 1 night in Aug 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - old town/port and central bus station are both 5 min walk away, yet quiet enough for undisturbed rest at night. Room furniture and decor is dated but there's mostly everything you need. Air conditioning, showers work fine and room is generally clean though floor can feel a bit dusty. Staff were incredibly warm and very happy to help me with questions I had about the area. Would stay with them again.
Stayed 2 nights in Jul 2017
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, very quaint hotel close to everything!

Really enjoyed it, owners are super cool and make you feel like one of the family! Definitely will be back!
Verified

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay when in Chania

TheJoy hotel is a splendid newly refurbished boutique hotel in the heart of Chania. Very well located you can walk around town very easily and still be relatively close to it. Rooms are spotless, mordern, super clean and offer the perfect comfort. Hara the owner is amazingly nice and friendly, she will give you tips to go aroubd Chania and will make everything possible to make your stay the best it can. We initially stayed 2 nights and decided to come back to Chania and immediately called Hara to get a room. Both rooms we stayed in were perfect and i would recommend this place to anyone coming to Crete.
Verified

10/10 Excellent

John J.

Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Frédérique

Stayed 1 night in Sep 2022
Verified

8/10 Good

Pavlina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Stayed 4 nights in Jul 2019
Verified

8/10 Good

Jörg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018
Verified

8/10 Good

Veronica

Liked: Cleanliness, staff & service
Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort