Central United States hotel rooms a the Independent

"Excellent customer service "

"Beautiful!"

"We love it"

"I love how friendly the front desk was! That truly made my stay! Also the parks included in the stay is AMAZING saved so much hassle! "

"The room and bathroom were both spacious with high ceilings. Great view on the lake side. "

"We were really happy with our experience at the Palmer House. The room was really nice and the hotel was in walking distance to Millennium Park, Grant Park, shopping, etc. We were dining and a manager came up just to say hi and find out if we were happy (we were). He started talking about how Palmer House invented the brownie and gave us brownies to try (delicious!). This was Lollapalooza weekend and he clearly had a lot to do - he still took the time to give individual attention. Very impressed with the service. The Lockwood Room is also gorgeous. It’s a great place to grab drinks. (And for coffee addicts like me, there is Starbucks on the property.) Very happy with our experience - perfect from start to finish. We will be staying here again. "

"It was a beautiful room with a beautiful view. The bed was super comfortable and the bar was filled with amazing vibes definitely staying here again "

"I like the place"

"shuttle is worth it"