Central United States hotel rooms a the Independent

"What a fantastic hotel. Walking distance to so much of downtown. The staff were polite and helpful, the room was great! My wife says “this is where we are staying when we come to Chicago from now on.”"

"Great room and very friendly staff"

"Exceptional staff!"

"Loved everything but the air conditioner did not keep it as cold as we liked for sure."

"Great location, friendly staff, rooms were spacious and clean."

"Great place to stay! Restaurants and bars are within walking distance and everything else is a 20-30 minute walk. Staff was very friendly and helpful. "

"Good"

"Tub, sink and shower curtain had hair on and in it. Furniture was stained, old, discolored and smelly. Table in living room had crumbs all around in the cracks of it. Curtains are dingy looking and carpet had stains on it, I made sure to keep shoes on whenever my feet were on the floor. I was also charged $50 for early check in instead of the $30 that was marketed when checking in through my Hilton honors app. I’ll never stay here again."

"The Staff were all friendly as could be and did everything in their power to help us in every way they could. Unfortunately management was clearly lacking in ability. The property was…to put it kindly, aging ungracefully. The listed on property amenities were not available as advertised. For instance; the property was listed as having room service, AND there was a menu in the room that said on it “room service menu”, but when we called down to order room service, we were told that we had to come down to the restaurant to pick up our order. Staff were all nice though and the trip was relaxing. The property was well positioned for a relaxing weekend on the beach, which we took advantage of. "