Search Ryokans in Central Ontario

"No complaints"

"Staff were overall really nice, the property is getting a little run down and a little grimey... "

"There was a room down the hall that kept slamming their door and being really loud in the hallway. I called and complained for 2 hours and nothing happened. Upon checkout I was told that there was inly a $100 hold on my credit card, but when I checked my credit card there were 2 pending charelges of $100 each."

"Tout était parfait"

"The staff asked us to return after an hour to check in to avoid additional $50. We came back after an hour and spoke to a different staff. The staff was pouting and told us to come back again after an hour! We told he the conversation we had earlier and she decided to then help us check in when we told her that…still pouting, not accommodating and told us that they might not have a room clean for us but he handed us the keycard anyways after checking us in."

"The hotel overall is quite nice. I was happy with the accessibility of the property, the cleanliness and the staff. I was surprised with the lack of options of cocktails at the bars. The hotel was kind of like a resort in that the wifi only works in main lobby areas. The parking was covered and easy to get to. I enjoy seeing the horse races from the room! "

"Not much to like"

"There should be bars or rails in the shower for safety. The kitchen amenities need refreshing. Not enough cutlery etc, and very poor quality. The living room area could use some colour - it is very sterile in appearance. "

"Coldest room we've ever stayed in! Did receive extra blankets and then a portable heater but even with the thermostat set to 30C cold wind blew in from a loose door adjacent to an old balcony.Bathroom facilities were quite old and the hairdryer failed on our last morning. Breakfast was OK and most of the staff apologetic but we will never stay in the Chelsea Hotel again!"