Hotels with Swimming Pool in Central Kenya Coast, Kenya

"The customer service was great although the staff at the buffet dining restaurant can do better to check on needs of the guests promptly. We had to always wave them down. The rooms were always kept clean and have all the you need for the trip. The A team which is responsible for entertainment was the absolute highlight of the trip. The New Years celebrations was epic. By far the best hotel in Mombasa. I have been to 3 others. If you have kids, this is the go to place. Shout out to Ephantus the restaurant manager and Bedan the reservations manager."

"The staff were amazing ,very patient and kind. My family had an amazing holiday . I would recommend staying."

"everything was perfect!"

"I reslly enjoyed my stay , thank you all so much "

"Yes"

"This stay was literally beyond comprehension. From the moment i stepped into the facility their grace and compassion exceeded expectations it was for my 55th birthday and super memorable. Imagine with me the sunrising upon the edge of the earth 🌎 I walked on the white sands preceding the Indian Ocean with no shoes or socks seeing another run on the beach following suit May i say Madame Anne in guest relations superseded my previous words putting together help for making a garment of special materials from the west negotiator administrator facilitator she was the fire of a consummate artificer of business expertise. This is a must visit place and come highly recommended. "

"Check in went poorly as there was some confusion regarding a change in meal options. Then the room we were put in had a leaky A/C unit so we were moved to another room which we then had problems with the door lock. I have to say that with all of these minor problems they were rectified very quickly. I was surprised to find there was no refrigerator in the rooms but I should have checked the facilities provided. I dont know why they provide a tv when there in nothing you can watch on it and not even a communal tv where sports can be watched. We had opted for the dinner option for the first evening and on going to the restaurant where dinner was being served found a very limited variety of dishes available. After serving myself I returned to my table and started to eat only to find everything was cold. I asked my wife how her food was and she said hers was also cold. I then went and checked the baine maries and found they were all cold, well definitely not anywhere close to the 60 degrees Celsius they should be. I then complained about the cold food and pointed out that the possibility of food poisoning using cold baine maries was a real possibility. They then took my plate of food away and about five minutes later returned with the same plate of food and indicated it had been reheated, again a perfect recipe for food poisoning, but it was actually cold. I then left the restaurant and went to reception asking to see a supervisor or even better the manager. Not good "