Search Castles in Central Coast California

"I liked rhe room, however, there were no USB charging plugs for electronic devices. An easy solution would be to exchange lamps for ones that include USB outlets. Next time I go to Carmel I will request a room on the 5th floor."

"The staff Colleen was very pleasant and helpful . Thank you for a wonderful stay. "

"Everything was great. The location, staff, room, cleanliness, every aspect of the hotel was a positive experience."

"The housekeeping staff was excellent."

"Our stay was great! Everyone was super kind and welcoming. Great spa experience and stay. I definitely would love to come again. "

"During our stay there was ongoing construction, and we were woken up as early as 6 a.m. by loud banging noises. On top of that, both the pool and hot tub were out of order, which was very disappointing. The room itself did not feel clean. The floors felt dirty, and the bedding had stains, hair, and crumbs on it, making it seem like the sheets hadn’t been properly washed or changed. The front desk staff was also not friendly or helpful at all. I called down to request housekeeping bring us some coffee and extra towels, and the front desk attendant told me I had to come down to the office to get the coffee myself and take towels from a hallway cabinet. She said if the cabinet was empty, I would have to wait until 10 a.m. when housekeeping refilled it. I’ve never stayed at a motel or hotel where basic items like coffee and towels were completely self-serve. When I asked if housekeeping could bring them up, she said they could bring the towels, but housekeeping never showed up. Between the construction noise, unavailable amenities, lack of cleanliness, and poor customer service, the experience was very frustrating and disappointing"

"Staff were very friendly, breakfast very good"

"Breakfast is good. The room is clean. Bed is comfortable. The pool is heated. Lots of parking space."

"It was good, staff was chill and helpful. Would go again👍"