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"The property desperately needs a refresh. As a loyal RIU patron I was very disappointed with this property. RIU might need a property rating. I would have gladly stayed and paid for the RIU Cabo but it was booked. The Sante Fe was extremely understaffed, the food was sub par, and they only allowed you to consume can Dos XX in the room. Only warm on tap around the property and NO drink servers ANYWHERE! I assume this bargain basement presentation was for the Spring Breakers but we were not happy. Had I realized it was a sub par property we would have vacationed elsewhere as a result my loyalty to RIU is in question."

"We did a quick Easter weekend getaway and had the best time. The staff was always there when we needed them, but never overbearing. The food was good, the entertainment team worked very hard, and the view was amazing! We will be coming back!"

"Rude hotel staff , they didn’t have water for guests on April 5. Started renovating the hotel while guests were still In the hotel. Shut some restaurants and store a day before renovations . They didn’t seem to care for the safety and comfort of the guests"

"The hotel is next to the airport which makes it very convenient for an overnight stay. The room was poorly maintained, but in general it was comfortable. The staff was friendly. I bought Mexican food at one of the hotel restaurants and it was great, expensive though. The room was too cold and the only solution I found was to turn off the AC. "

"This resort was absolutely fantastic! I was hesitant to travel with just myself and my 16-year-old daughter, but everything went so smoothly and we felt extremely safe throughout the trip. The sunscape was beautiful! It exudes a perfect balance of relaxation and activity. The resort was open and airy, and its location was far enough away from Cancun's busier areas. The bartenders were very attentive, and the entire staff was extremely friendly. Our room was cleaned daily, and we always had what we needed. The coffee shop was a hit with my daughter. We treated ourselves to the spa versus taking an excursion, & it was well worth it! We intend to return!"

"A beautiful resort with nice design and a local touch that makes it one of kind. Very big but with many different sections and a good choice of restaurants "

"Had a very enjoyable stay. Staff excellent Weather could have been better, ocean a little rough. Very good value for the money Would return"

"Great place."

"Good resort.!rooms little dated but plenty of activity vitiate kids and lots al of food choices"