"The room is big and nice. Breakfast was good. Only thing was that, someone knocked at our door at 20.00. I was brushing the teeth and thought who was it as we didn't know anyone in Albania. Before I made any response, the door was opened from outside by a staff. He was very surprised to see me and then he apologised. It terrified us as we are one mother and 2 kids. There is no inside locker on the door. "