Cattaraugus Hotels

"Super pleased with cleanliness. Love the pride in first impressions. Gaming staff is a 50/50 chance on the friendliness. Could use some help in this department as people are spending a lot of money at tables and some of the staff is plain rude. "

"Breakfast was great and the grandkids really enjoyed the pool. The room was good, but not great, perhaps the staff could be trained to look at the details and not the overall picture. An extra minute or two cleaning, goes a long way."

"Very comfortable and beds are very nice"

"The pool is not heated, but my toddler enjoyed it. The towels did not seem to be kept stocked though. "

"Breakfast was fine"

"This place needs a major overhaul. Very outdated. Place is clean. "

"Our family had an amazing stay! The staff is so friendly and amazing amenities. "

"First thing, I pulled into the parking lot and the overall look of the premises looks like a shelter, unkept Secondly, the building smells like an animal shelter and an old ashtray. Thirdly, the people that are staying in the hotel are very questionable. Fourth, at this point I’m questioning my family’s safety? The complimentary breakfast was not the greatest, cold boiled eggs, hard bagels, very bruised bananas. The room was ok, clean sheets & towels, I guess that was the only decent thing. The curtains looked as if they were never washed/or cleaned since they were installed. The staff was ok, when asked if the facility was a shelter the gentleman hesitated on responding. Overall, this hotel needs a major overhaul upgrade and get rid of the rehab people if you want to stay in business. Suggestion: just convert into a shelter that helps rehabilitated people if that’s what you want to do. I’m sure most of your customers will agree. If Im paying to stay in a hotel then thats the atmosphere I’m expecting to see. Clarion do better. I will never be returning here!! "

"Absolutely wonderful place to stay! Very clean, beautiful place with wonderful staff! Will definitely stay here again. Loved it!"