Caticlan Trips (flight + hotel)

Excellent staff and clean, safe hotel for vacationers!

clean room. if you need more towels you just ask the front desk. they are very helpful if you need tours to be arranged. there's a restaurant on the first floor with good food. list children as adults if you're going to book this hotel as they won't be included in the count (the reservation only counted the 5 adults) or you will have to pay for their breakfast.

Front desk staff great . Clare . Glen . Lisette . Rooms just ok . Leaked water from ceiling and windows . Wet my shoulder bag . Air con didn’t work . Freezing cold and wouldnt switch off .

We booked thru Expedia 3 rooms Sept 20-22, 2025. Paid for 3 rooms with 2 queen beds . At Expedia it advertised it sleeps 4 but when we arrived at the facility I was told the rate covers only 2 person. I was very disappointed with my experience as I had already paid ahead of time. My family and I were left waiting in the lobby for hours, and no one from the staff checked in on us during that time until we decided to pay. While the staff was friendly, it didn’t make up for the poor handling of our situation. In the end, we were told we had to pay extra per person. So, if you're traveling with a large group, I would not recommend staying here you’ll likely end up paying much more than expected.