Catcleugh Hotels

"Lovely cosy room and huge bathroom. Unfortunately both windows looked out onto a wall but that can’t be helped. Radiator worked well! The TV picture wasn’t particularly good but I tend to listen more than watch so it wasn’t the end of the world. The tv remote also needed more batteries. I told the staff of these things when I checked out. Breakfast was good although the times of 8am-9am were a little restrictive and I did feel rushed to depart by 10am. However, food was good, atmosphere was great and I’d stay there again"

"Wonderful stay! "

"Loved the location "

"Decor was lovely, room was nice (if not boiling hot) but the food was shocking. Handed an evening sunday roast and burger menu after having made a reservation in the afternoon. No sunday roasts or any buns/bread left, none of the starters we ordered were available, no hand cut chips... not sure why they took reservations. Very disappointing, unfortunately wouldnt recommended for this reason "

"Very clean room, great staff (friendly & helpful to the max, nice amenities. The Balcary has great ambience. So very happy to have stayed here. Have to point out the nice breakfast service. Wonderful!!!"

"We had a warm welcome on a very rainy February day. Our room was warm and comfortable. The food in the restaurant was really good. The weather stopped us visiting the Observatory, which was a shame. We will definitely visit again at a different time of year, as the hotel is well placed to visit places of interest. "

"Comfortable, warm, clean room. Gentleman on the reception desk was very friendly and welcoming."

"Amenities staff"

"The room was nice and the amenities fine, but it wasn't exactly the warmest of welcomes when we checked in -- and then we didn't get to properly check out because the whole hotel was locked up, and the owners had departed, so we had to unlock the outside door to get in and drop the key in a key box! "