Hotels near Casino Diamante

"So grateful to the concierge team for arranging a welcome amenity of Chocolate Strawberries and champagne for our arrival. However, we arrived at 5:00am, which the hotel knew about so the amenity was warm and melted."

"During my recent stay at the hotel, I found the rooms clean and well-maintained. However, I encountered some issues: - Pillows: Extremely flat and lacking support, making for an uncomfortable sleep. - Breakfast: Although I paid extra, the pancakes were hard and cold, and the oatmeal was watery. The restaurant staff, however, was efficient and pleasant. - Forgotten Items: I left my black hoody with white "Calvin Klein" lettering on the left-side arm in the closet but did not receive a call from the hotel. I believe hotels should make an effort to contact guests about forgotten valuables, especially if they make an effort to reach out for payments or promotions. How wonderful if someone would’ve reached out to me. This review would’ve been more favorable. Overall, I wouldn't mind returning due to cleanliness and staff. I hope they improve their breakfast and pillow quality and enhance communication regarding forgotten items. Thank you."

"La habitacion esta renovada y la encontramos muy limpia, el staff amable y atento, el desayuno muy fresco y delicioso. Muy recomendado! "

"Excellent "

"yes very good and safe"

"It was an excellent stay. "

"Hotel nothing like advertised . .no castle front just boring glass. No shop, no information board, staff no knowledge of local area, pushed their own taxi at10 dollars (approx 530 peso) to cathedral, uber was 97 peso. Restaurant staff reluctant to refill breakfast favourites, other meals pleasant but overpriced. There is nothing in this area for holiday makers, an hour walk to the colonial area, local beach and surrounds filthy."

"Everything was great. Ana helped me out a lot. Great place to stay"

"“Excellent service across the board. Héctor and María at the bar stood out with their professionalism and great energy, making every visit enjoyable. Housekeeping maintained a very clean and comfortable environment, and the laundry service was exceptional — everything was always fresh and well cared for. The entire team works hard and it shows.”"