Casavatore Hotels

"First of all the staff were always polite and extremely helpful. The front desk people booked an excursion to Amalfi and Positano by boat at our request with pick up at our marina. Asking them for help with any excursions is a smart move. The breakfast was nicer than anticipated and the serving staff cheerful. Housekeeping staff cleaned our outdoor floor and furniture (bird droppings) everyday. Our view was spectacular and we listened to the surf day and night. This made our stay very enjoyable. The hotel is right off the water and the main road is several hundred meters above. The free shuttle to and from the hotel was a nice touch. They also pick you up and drive you to the metro bus stop from the hotel entrance."

"Very clean, good staff."

"Nice breakfast"

"Large room with amazing location of view"

"Extremely worn down and not worth the money. The air conditioning didn’t work, and there was no pool access as it was closed. Very outdated overall - location ok — I will never come back."

"The hotel is ok - nice palazzo - and staff nice, but the surrounding area is very dirty. It also includes streets with prostitutes, and feels somewhat unsafe. We had to switch rooms upon our arrival as the first room we were given looked quite bad- it clearly had not been renovated for numerous years."

"This hotel was bright, clean, and refreshing! We enjoyed the large suite on the 7th floor which was quite roomy and comfortable. The view out the large window area was awesome, as it was of Mt. Vesuvius … such a great place to snap some amazing photos. The location of the hotel was perfect as it was close to the central Train Station, the Bus Terminal, and pick-up spots for our chosen tours. We only had breakfast there on three occasions, but the food and drink items were plentiful and very good."

"Breakfast was good, room was kept cool."

"The Grand Hotel is a mediocre, apparently 5*, hotel. I have stayed in 3* hotels which have been much better. In Naples, Parkers Hotel is far superior. The ‘superior’ room whilst reasonably spacious was drab and had no facility for making hot drinks. It was located on the side of the hotel and the balcony overlooked what seemed to be a massive taxi rank. The receptionist said she had upgraded us from a Classic room although we had actually paid for and reserved a Superior room on Expedia. The bathroom was small and cramped with a conventional hose shower in a small cubicle. There was little space to hang towels or anything else. The buffet breakfast was standard for this type of hotel. A few members of staff were helpful. There seemed to be a very close relationship between the taxi drivers and some of the door men who preferred to discuss the fare in Neapolitan. "