"Excellent hotel. Friendly staff. Good location. Lively location with lots of bars/restaurants nearby and the beach a 2 min walk away. Would definitely stay there again."
"Lovely contemporary hotel. Great location right on the beach. Large rooms which were well appointed.
Breakfast was superb.
Staff were extremely helpful and accommodating.
Thanks in particular to Irene, Julia and Sergio, who gifted a welcome treat for our anniversary and extended our check out time so we could make the most of our stay!"
"The hotel is excellent in every way including location. The only negative is the lack of food options. We were wanting to eat early evening. However, there are no food options until after 8:30. The only option was to go out in torrential rain storm."
"Great location. Clean and renovated. We enjoyed our stay. Highly recommended. Andres was an awesome host and helped during our stay.
I wished I would’ve known that If you have a car rental the GPS don’t take you to the hotel directly due to city regulations. Park in plaza de la Merced and walk. Yes. Walk. Flat pavement but 2 blocks down. It was messy getting there.
Limited towels and toiletries. Limited plugs for electronic devices."
"Hotel was in a great location to visit Gibraltar- 10 mins walk away.
Hotel room was clean and modern. Breakfast buffet was extremely good.
Other than the bathroom smell issue we encountered, the hotel was very good value for money.
There were some issues - first room we were given had no electricity and balcony door lock was broken. Staff promptly moved us to a new room (and kindly upgraded us to a room with large balcony and view of the Mediterranean).
Second room - we couldn’t figure out how the AC worked (or maybe it had been turned off for the winter season?) so we had to keep the balcony door open all night (meaning there was risk of access to our room from neighbouring attached balconies). Also, the bathroom had strong sewage fume smells. As this is off season we guessed that this room had not been used for a while and the p traps had dried up allowing sewage fumes to come into the bathroom. It was too late at night to change rooms when we realized this so we did not give the hotel a chance to address the issue. The receptionist was genuinely apologetic when we mentioned this at checkout the next morning."
"The stay was perfect! Staff members are welcoming, supportive, respectful, and friendly. The room was comfortable and very clean. The bed was very comfortable. Breakfast is complete with many options and alternatives. I wish I could have stayed longer."