Carraízo Hotels

"good location, water heater did not work early morning"

"Room was clean and staff was helpful over and beyond"

"Online this resort looks amazing! In person, this resort is not amazing. Broken electric outlet. Broken toilet paper holder. Huge glob of black hair on shower wall from the time we arrived until we left- even with daily housekeeping. The one small window in the room made it feel like a prison cell. Breakfast was extremely disappointing; it was very low quality. The pool was meant for 2 people max otherwise you’re in someone else’s space. The beach attendant was drunk and horribly disrespectful to us. He was so rude he was supposedly fired. In all, this resort does not live up to the hype as depicted. "

"Not friendly not knowledgeable staff. Run down outdated not clean rooms."

"It was a great experience."

"Our family of 4 had a wonderful trip to Puerto Rico, and loved staying at the Wyndham. The staff was friendly, helpful, and accommodating, our room was clean, modern, and large enough for our family. The on-site restaurants were delicious. The prices were on-par with a nice resort. We used the pool, which was lovely. The only complaint was that many other guests would go down and “reserve” pool chairs by laying an item of clothing on them, then return hours later. The hotel staff confirmed the only way to reserve chairs at the pool was by renting a cabana, however they did nothing to enforce this. A public posting of these rules at the pool may help defer this behavior, and I made that suggestion to the staff at the front desk. Other than that one issue, the resort was beautiful and exactly what we wanted, and we would definitely come back!"

"Didn’t use parking"

"Really loved the experience here. The staff was amazing, the location was great, the hotel was very clean. All around great experience."

"Clean room and bathroom. Everything looked dated. "