Carolina Hotels

"The photos do not represent the condition of the property or rooms. Our group rented a total of 4 rooms all of which had the same condition. Very dirty, windows not functioning, blood on the wall, cleanliness was the major issue. This property has a ton of potential with super friendly front desk but clearly no regard for cleanliness or sanitation. "

"Yes"

"Quaint and convenient location "

"breakfast was limited it would be nice if they added bacon, eggs, and sausage and for drink orange juice"

"Best Restaurant in a hotel I have ever eaten at! Staff was incredibly friendly and helpful as well! Room was great as well and close to central Newport easy to uber and drive from."

"Breakfast was more than what the website and front desk explained. There was a good variety of continental breakfast items that were continously replenished. The hotel is close to Mystic village and Aquarium. Has an outdoor pool that looks nice for summer trips. "

"Breakfast fresh and didn’t use the hot tub"

"This hotel is promoted as “Exceptional,” but that couldn’t be further from the truth. The entire experience was incredibly misleading and frustrating from start to finish. From the moment we arrived, things were off, we were even given the wrong room number at check-in, which set the tone for the lack of organization and attention to detail. The property itself looked nothing like the beautiful, well-kept images online. Instead, it was dingy and outdated, feeling more like a run-down dorm than a hotel. It seemed like it had simply been painted over to mask its age, but the condition was still very apparent. The room was equally disappointing, poorly lit with only one light, cheap furniture, and low-quality bedding. The pillows weren’t even proper sleeping pillows; they were literally square throw pillows, which made for an uncomfortable night. To make matters worse, the pool was closed without any prior notice. We later found out it was due to structural issues, which is both concerning and unacceptable. Overall, calling this place “Exceptional” is extremely misleading. This stay was a huge letdown and does not reflect what is being advertised at all."

"The hotel was clean, updated and quiet."