Carlton on Trent Hotels

"Great location behind the cathedral.The room and bathroom were clean and quiet. Staff were very friendly and helpful. Breakfast choice was great and even though it was buffet/help yourself the quality of the food was good. The room itself was a bit shabby around the edges. There were stains on the carpet and the furniture was scratched and outdated. Whilst the bathroom looked like it had recently been retiled the taps and shower head were covered in what I guess was limescale.The remote control for the television was filthy. The building itself was very 1960's and I found it a bit strange that reception was round the side in the basement. Overall OK for a 2 night stay. I chose this hotel as I needed to be near the hospital as visiting a sick relative."

"The front desk staff was extremely rude upon arrival. "

"There was a good buffet breakfast. All the staff were polite and courteous. The room, with a window to the side, gave a view of the cathedral to one side and a view of the marina to the other side. The room was modern and comfortable. The hotel is very close to everything. We will stay again."

"We stayed two nights without children and dog. Our dog was made to feel very welcome by all staff which was great. Shout outs to Julie and Charlie who went above and beyond looking after our dog whilst we had dinner. "

"Great gym, made us if the sauna and steam rooms and had a great breakfast to start the day!"

"Bed was like a rock. Room was tiny with no place for luggage. Mold in showers and extremely noisy. Neighborhood is not great. "

"Great location. Fantastic and friendly staff. Great restaurant and food choice. Hotel room nice and clean with comfy bed. Only downside was the sink in the bathroom didn’t drain properly and overflowed if tap left running for more than 5 seconds. Shower head was heavily scaled and signs of mould. WiFi was terrible. Due to location of property mobile signal was poor so WiFi was needed. Was lucky to get more than 1 bar in hotel room. Better in restaurant area."

"Spa staff were extremely helpful"

"Great room, lovely people. Will definitely book again"