Carlton Hotels

"Good breakfast nice staff. "

"The staff were really friendly and coudn't do enough to make the stay enjoyable. Proper job."

"Very nice lady on reception. Paid for breakfast which was not as ordered. We gave exact instruction as items to be very well cooked, this was not the case and did not have time to return it! The water in the shower was freezing. Plus the extractor very noisy. Parking was great and bus service very close. Enjoyed drinks in the bar, such a pity the other major things were not up to scrach. "

"This is our 5th or 6th time staying here as the location is perfectly for getting sd The "

"Exellent Superior room, spacious and clean room, superking size bed, on the hard side but suited us, lovely foyer and bar area, very friendly and helpful staff. Location suited us with plenty parking ( you have to pay but this is getting normal these days), lovely to walk along the riverbank into Durham, We only used the Restaurant for breakfast ( which was included) nice selection for breakfast which we enjoyed..We would definitely use again if in Durham.."

"Wonderful stay. Clean room (although strong smell of drains), very comfy bed. Great to have a bath and a separate shower. Food was amazing. Pork crackling, rump steak and seabass all cooked to absolute perfection. Cheeseboard taken to room was a great late night supper! Breakfast was superb. How they managed to get my poached egg transported up to the furthest room from the kitchen, and it still be perfectly cooked, amazes me! Every member of staff was friendly, efficient, polite and helpful. All are a credit to the Hall. Will certainly return as soon as finances allow! "

"Lovely hotel, beautiful grounds, nice deluxe spa room, comfy bed, friendly, courteous staff, all across the hotel departments. The only negative is the evening meal. The restaurant had a nice ambience. The starters were nice then we both went for the Wagu cheeseburger which made your mouth water when you read the description on the menu. It arrived and was dry, no taste, in not the toasted sesame seeded brioche bun as described but a dry catering type bun, a lettuce leaf and a slice of tomato, it was served with about 12 dry fries, really disappointing to say you were allocated £32 each towards the evening meal. We would stay again but not eat at the hotel. "

"Very happy with this stay.."

"This is a lovely hotel which retains many of the historic building features, such as beautiful tiling, wood panelling and lighting. All done whilst providing modern and comfortable facilities in a great location. Highly recommended."