Carlton Hotels

"The room was spotless and just perfect for a quick layover. Mobile service was dreadful but the onsite WiFi was a godsend. Thank you and much better than my usual premier and holiday inns. "

"👍"

"The room was absolutely spotless and couldn't fault the staff at all, so lovely and go above and beyond for there customers. My little girl took a shine to the ladies behind the bar. "

"Staff were great and happy to explain the history of the hotel. Very comfortable room and relaxing lounge areas. "

"Clean, warm room"

"Staff were great and the breakfast was good. Dinner next door at RIO was a plus."

"The staff were very friendly and helpful, the receptionist had booked guests in a million times and was very efficient. The young waitress who served me was originally from Kent and l recognised her accent from coming from where l used to live. My room 101 was a nice location, full view of the Scotch Corner roundabout and could see the snow and when it was clear so l could get on my way to continue my journey to Scotland. It really is in a fantastic location. Breakfast was good the chef made the best porridge in the North East so he tells me. "

"Room was brilliant,food great,staff and everything else 1st class"

"Had a lovely stay here. Welcoming staff on arrival, clean , comfy and spacious rooms, a better than expected gym, and nice food. The rooms were cosy and had everything required, free toiletries in the bathroom which was a nice touch. The gym was great considering it was a hotel gym, lots of equipment and free weights. Didn’t use the spa but looked more than good enough and clean. Ate here for breakfast and evening meal. Wasn't a massive menu but a good selection and was enjoyable. A little longer wait between courses than preferred but was quite busy. A special mention to Wendy on reception. Very welcoming, informative and above all a lovely lady. "