Carlby Hotels

"V good breaky "

" Room was clean but cramped and one wall was was unpainted plywood (just unfinished not a style choice!) Breakfast supplies in room. Fridge, kettle,toaster but nowhere to sit to eat Shower barely worked Hairdryer blew but no heat Looks very neglected from outside. Dead plants in window boxes Was in a good location and had off street parking but glad we were only staying one night. Would not return or recommend to anyone. "

"Clean room. Helpful, professional and friendly staff. We stayed for a large family celebration and the staff ensured we could sit together and enjoyed great service over dinner. Highly recommend "

"As I checked in, there was a man standing in reception swearing angrily into his telephone. This set the scene for my stay. It was functional with no finesse. I won’t be rushing back."

"Stayed purely to catch an early train the next morning, but the hotel was fine for that. It's dated but clean, and the staff were great. Bar good enough for a quiet drink. Definitely get what you pay for, overall."

"The staff were very pleasant and helpful. Our room was 1st rate - having been upgraded to an executive room! The general feelfid not come over as a 4* establishment eg Staff attire was very casual and at times slovenly."

"lovely setting in the bucolic village of Wansford, elegant hotel with very well kept and attractive interior. Check in was great with a very helpful member of staff, full of information about the hotel and different dining styles. We had a great night in a comfortable room, well appointed. Our only problem was that the breakfast service was very slow. I understand that the service was very busy but from arrival to redelivery of our breakfast was over 3/4 of an hour, and some people who arrived after us were served before us. I guess that we were forgotten and staff thought that someone else was looking after us. When the breakfast did arrive it was very good. Sadly, the delayed service marred what would otherwise have been a great stay. If we return to the area we would saty again but try to ensure a speedier service for our breakfast."

"The room was spacious and clean, the staff were helpful and the facilities generally good. However, we hardly got any sleep because of noise. We could hear the people in the next room and one was snoring. A delivery lorry made the room shake at one point at around 4. Between 5 and 6am someone got up and clattered around very noisily. A bit later what were believed to be the cleaners made another noisy start and were outside our room having a loud conversation. So no sleep. Also, we had a meal, which was good, so we thought, but my wife had terrible upset stomach, diarrhea and vomiting!"

"Staff very friendly and helpful"