"We stayed here as a family of four with kids ages 17 and 13, and overall had a great experience.
The property is impressive, several pools, and plenty of dining options. While there were lines at times, they were very manageable (usually 10 to 20 minutes). We only made one reservation during our stay, for the hibachi at Zen, and had no trouble eating well otherwise. The only disappointing meal we had was at Ipanema.
The staff was very friendly which really enhanced our stay. Our room was amazing, clean and comfortable
The main downside was pool and beach seating. If you don’t get towels and secure chairs by around 8:30-9:00am, it can be tough to find a spot later.
Bring cash. Tips are welcomed and clearly appreciated by the staff, and it seems to be an important part of their income.
Overall, this is an excellent resort, especially for families with teens"