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Hotel Cozumel Sierra

3.0 star property
Comfortable hotel with free breakfast and business center

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Cozumel Sierra

Garden
Front of property
Porch
Free daily full breakfast
Private spa tub
Reviews
9.6

Exceptional

Popular amenities

  • Pet friendly
    Pet friendlyPet friendly
  • Breakfast included
    Breakfast includedBreakfast included
  • Free WiFi
    Free WiFiFree WiFi
  • Air conditioning
    Air conditioningAir conditioning
  • Parking included
    Parking includedParking included
  • Laundry
    LaundryLaundry

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
Rua Pedro Luiz Oliveira, Canela, RS, 95680000
  • Popular LocationParque Terra Magica Florybal3 min walk
  • Popular LocationParque Vale Dos Dinossauros7 min walk
  • Popular LocationGramado Covered Street10 min drive
  • AirportCaxias do Sul (CXJ-Aeroporto Hugo Cantergiani)100 min drive

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Room options

Classic Double or Twin Room, 1 Bedroom, Accessible, Garden View

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

Standard Double Room

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Room

  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

Family Double or Twin Room

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Romantic Double Room

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Comfort Double or Twin Room

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

Family Studio Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Double or Twin Room, 1 King Bed with Sofa bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

Deluxe Double Room

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Canela

Hotel Cozumel Sierra is located in Canela. Caracol Castle and Parque Fazenda da Serra are local landmarks, and the area's natural beauty can be seen at Pinheiro Grosso Municipal Park and Green Land. Snowland Park and Parque Terra Magica Florybal are also worth visiting.

What's nearby

  • Parque Terra Magica Florybal - 3 min walk
  • Parque Vale Dos Dinossauros - 7 min walk
  • Cathedral of Our Lady of Lourdes - 4 min drive
  • Super Carros - 6 min drive
  • Gramado Covered Street - 10 min drive

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 101 min drive

Restaurants

  • ‪Lá Em Casa - ‬3 min drive
  • ‪Olimpia Restaurante - ‬3 min drive
  • ‪Café Colonial Gramado - ‬3 min drive
  • ‪Brandy Bar - ‬3 min drive
  • ‪Churrascaria das Tradições - ‬3 min drive

About this property

Hotel Cozumel Sierra

Property highlights
You can look forward to free full breakfast, a free daily manager's reception, and a terrace at Hotel Cozumel Sierra. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • Luggage storage, tour/ticket assistance, and coffee/tea in the lobby
Room features
All guestrooms at Hotel Cozumel Sierra have perks such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Deep soaking tubs and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured, covered self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 90.00 per pet, per day, plus a deposit of BRL 90.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 11 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet deposit: BRL 90.00 per day
  • Pet fee: BRL 90.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Cozumel Sierra Hotel
Hotel Pinheiros do Caracol
Hotel Cozumel Sierra Canela
Hotel Cozumel Sierra Hotel Canela
HOTEL POUSADA PINHEIROS DO CARACOL

Frequently asked questions

Is Hotel Cozumel Sierra pet-friendly?

Yes, Hotel Cozumel Sierra allows cats and dogs (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a deposit of BRL 90.00 per day and a fee of BRL 90.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Cozumel Sierra?

Self parking is free at this property.

What time is check-in at Hotel Cozumel Sierra?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Cozumel Sierra?

Check-out is at noon.

Does Hotel Cozumel Sierra provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Cozumel Sierra located?

Situated in Canela, this hotel is within a 5-minute walk of Parque Terra Magica Florybal and Pinheiro Grosso Municipal Park. Parque Vale Dos Dinossauros and Canela Automobile Museum are also within 2 mi (3 km).

Hotel Cozumel Sierra Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 42 out of 48 reviews" "
Rating 8 - Good. 3 out of 48 reviews" "
Rating 6 - Okay. 1 out of 48 reviews" "
Rating 4 - Poor. 2 out of 48 reviews" "
Rating 2 - Terrible. 0 out of 48 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Edson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente e voltaria com certeza
Excelente local, atendimento, café da manhã, organização e limpeza.
Stayed 4 nights in Jan 2024

10/10 Excellent

Ariela

Stayed 1 night in Nov 2023

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Girleide

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Ficamos apenas um dia, o atendimento foi muito cordial, a acomodação é bem confortável, tudo muito charmoso e o café da manhã delicioso, recomendo o pão de queijo sensacional!
Stayed 1 night in Oct 2023

4/10 Poor

Luiza

Liked: Staff & service
Disliked: Cleanliness
Decepcionante
Estive na Pousada há mais de 1 ano e foi impecável, inclusive indiquei para familiares que se hospedaram lá. Dessa vez ficamos em um quarto diferente a experiência não foi boa. Paguei a mais para ter uma banheira com hidromassagem mas não consegui usar pois a água não esquentava, ficava em 33 graus e a noite em Gramado é frio para tomar banho nessa temperatura. O chuveiro começou esquentando mas logo a água já ficava fria. Fui usar a cafeteira (de cápsulas) e estava suja - deixaram uma cápsula lá dentro de outro hóspede, provavelmente. No café da manhã a mesa que estava reservada para nós estava com coco de passarinho em cima, quando olhei pro chão observei que tinha muito coco de passarinho ao redor, fiquei decepcionada. Além disso, o recepcionista que nos recebeu no dia do checkin esqueceu de avisar que tinha um chá de cortesia que era servido no quarto e precisaríamos solicitar. Infelizmente a minha experiência dessa vez não foi boa e fiquei chateada por esses acontecimentos, especialmente por pagar a mais por um quarto com banheira com hidro e não conseguir utilizá-la.
Stayed 1 night in Sep 2023

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refúgio próximo a natureza
Pousada muito boa atendimento impecável Limpeza do quarto Pousada em uma área de preservação muito tranquilo
Stayed 1 night in Aug 2023

10/10 Excellent

Antonio

Stayed 1 night in Aug 2023

10/10 Excellent

CRISTIANO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

JOSIAS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

GISELE SILVA

Stayed 2 nights in Jul 2023