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Sky Inn Cancun

3.5 star property
Downtown Cancun's perfect blend of work and play awaits at Plaza 28, where guests wake up to vibrant urban energy and convenient amenities

Choose dates to view prices

Plaza 28 sits in the heart of Downtown Cancun, offering a rooftop terrace for relaxation and an on-site shopping mall for convenience. Travelers start their day with a cooked-to-order breakfast, maintain routines at the gym, or bring the kids to enjoy the playground.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Double Room

In-room safe, desk, iron/ironing board, free WiFi

Junior Double Room

8.6 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Smart TV
Private bathroom
Digital channels
Iron/ironing board
Desk chair
In-room safe
Desk
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Double Room

In-room safe, desk, iron/ironing board, free WiFi

Grand Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Private bathroom
Digital channels
Iron/ironing board
Desk chair
In-room safe
Desk
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Suite, 1 Double Bed

Highlights

Air conditioning
Smart TV
Separate bedroom
Private bathroom
Digital channels
Iron/ironing board
Desk chair
In-room safe
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Av. Coba 36, Cancun, QROO, 77500

What's nearby

  • Andres Quintana Roo Stadium - 5 min walk - 0.5 km
  • Extreme Adventure - 6 min walk - 0.6 km
  • Cancun Cultural House - 8 min walk - 0.7 km
  • Plaza 28 - 8 min walk - 0.7 km
  • Las Palapas Park - 16 min walk - 1.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Chang Long - ‬7 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪La Casa de los Abuelos - ‬1 min walk
  • ‪Eat Green - ‬6 min walk

About this property

Sky Inn Cancun

Hotel near Ultramar Ferry Puerto Juárez
Consider a stay at Sky Inn Cancun and take advantage of a rooftop terrace, a shopping mall on site, and a playground. Be sure to enjoy a meal at La Casa de Los Abuelos, the on-site family restaurant. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a gym and a conference center.
You'll also find perks like:
  • Free extended parking
  • Cooked-to-order breakfast (surcharge), express check-out, and express check-in
  • Smoke-free premises, coworking spaces, and meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Sky Inn Cancun have comforts such as air conditioning, in addition to amenities like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with showers
  • 43-inch Smart TVs with digital channels
  • Wardrobes/closets, limited housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:30 AM to 10:00 AM on weekdays and 8:30 AM to 10:00 AM on weekends; MXN 250 for adults and MXN 200 for children
  • A restaurant

Restaurants on site

  • La Casa de Los Abuelos

Things to do

  • Gym
  • Playground
  • Shopping mall

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)

Business services

  • Conference center (3,229 square feet of space)
  • Coworking space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (90 inch wide door)
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 250 for adults and MXN 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Sky Inn Cancun Hotel
Sky Inn Cancun Cancun
Sky Inn Cancun Hotel Cancun

Frequently asked questions

Is Sky Inn Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Extended parking is free at this property.

What time is check-in at Sky Inn Cancun?

Check-in begins at 3:00 PM.

What time is check-out at Sky Inn Cancun?

Check-out is at 11:00 AM.

Where is Sky Inn Cancun located?

Located in Downtown Cancun, this hotel is within a 10-minute walk of La Sagrada Familia Parish, Extreme Adventure, and Andres Quintana Roo Stadium. Plaza 28 and Kabah Urban Park are also within 15 minutes.

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Reviews

Sky Inn Cancun Reviews

7.8

Good

8.6

Cleanliness

8.0

Amenities

8.0

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 114 out of 241 reviews
Rating 8 - Good. 45 out of 241 reviews
Rating 6 - Okay. 40 out of 241 reviews
Rating 4 - Poor. 19 out of 241 reviews
Rating 2 - Terrible. 23 out of 241 reviews

Reviews

8/10 Good

Juan

Liked: Cleanliness, staff & service
Disliked: Amenities
Property is in a very strange location. Difficult if checking in after hours. It looks like you're going inside a restaurant that closes relatively early. We worried people would think we were breaking in it was so strange. There is little signage. However, after getting in the place was simple and not updated often, but very inexpensive. We thought the tradeoff was a good deal.
Stayed 14 nights in Jul 2025

4/10 Poor

Megan

Disliked: Amenities
No reception. Needed WhatsApp to get into the hotel. Mine wasn’t working. Thankfully a man in the restaurant downstairs knew who to call. Not his job. I had to tip him. No window in my room. Forgot to give me new towels so no towels second day. If you have a problem there is no one to call.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic and nice hotel for the price point. Clean rooms and clean boutique hotel. I would stay there again for sure.
Stayed 1 night in May 2025

10/10 Excellent

Analista *

Liked: Cleanliness, staff & service
Vedy good
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose del Carmen

Liked: Amenities
Excelente
Stayed 1 night in May 2025

10/10 Excellent

Jose del Carmen

Excelente
Stayed 1 night in May 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and Luzma is amazing
Stayed 2 nights in Feb 2024

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Very interesting approach to hoteling. Super clean and modern. Expedia is probably not the but choice to reserve this hotel. They fall extremely short on knowing or supporting the customer or even guiding the customer on how to pay for the hotel, how the hotel operates, how and who to contact in order to access your hotel room
Stayed 1 night in Jun 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hotel

This small hotel is a little hard to find, but the rooms are very nice, and clean.
Stayed 2 nights in Oct 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff led by Gina was very helpful, food in the restaurant downstairs is just awesome..
Stayed 1 night in Oct 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luzma was an amazing host and the property is super nice
Stayed 5 nights in Feb 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very quiet and discreet place
Stayed 5 nights in Jul 2024

10/10 Excellent

Wali Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and friendly place.
Stayed 6 nights in Feb 2024

4/10 Poor

Lee

Disliked: Amenities
There's no personal attention at this place at all. Everything is automated. AC was barely functional and took all night to cool down.
Stayed 1 night in Jun 2025

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new rooms and property. Loved our one night stay in Sky Inn. Very friendly staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The experience was great! The staff were very friendly and helpful. I enjoyed my stay
Stayed 4 nights in Feb 2023

4/10 Poor

Adeeb

Disliked: Cleanliness, staff & service, property conditions & facilities
Liked the location. Didn't like the fact that breakfast wasn't included, staff isn't there 247, no hot water
Stayed 3 nights in Nov 2024

10/10 Excellent

Norma

Liked: Staff & service, property conditions & facilities
The staff were nice with us
Stayed 2 nights in Jul 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place will stay here again

We stayed here for one night but would stay longer. Clean and just what we needed. It is a little hard to find it is above a very good restaurant. You need whatsup app on your phone because they will send you a QR code to check in with.. I did not realize this and they were very helpful on the phone. The location is in a nice part of town.
Stayed 1 night in Jan 2025

10/10 Excellent

mayerlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was very comfortable. Housekeeping was done daily, which helped tremendously. The price was affordable and it was a 15min drive to the beach at "zona hotelera". I would recommend this hotel to friends/family.
Stayed 4 nights in Mar 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service
The hotel is very small. And finding it was a little challenging. But the rooms are as advertised. Simple checkin. Gym had a little to be desired, a small treadmill, bike and situp bench. Restaurants are nearby with full restaurant on bottom floor of building and McDonald's within 2 minute walk. If looking for affordable clean short stay. This is great.
Stayed 2 nights in Feb 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cancun

My room was very clean and fresh smelling, anything I needed it was provided, a lot of food and business were near, walking distance and I felt comfortable, safe and welcome in my stay.
Stayed 5 nights in Dec 2023

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in excellent location. The only bad was thing my room doesn’t have hot water.
Stayed 1 night in Jan 2024

8/10 Good

Erik

Liked: Cleanliness
Disliked: Staff & service, amenities
Staff members are not present during check-in and out, everything is done via WhatsApp. I like that there's food options nearby, and playland for the children to play.
Stayed 1 night in Jun 2024