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Residencia Los Encantos

2.5 star property
Guesthouse in Cancun with a 24-hour front desk and an outdoor pool

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Photo gallery for Residencia Los Encantos

Outdoor pool
Property amenity
Exterior
Lobby
Iron/ironing board, rollaway beds, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
  • Pool
  • 24/7 front desk
  • Laundry
  • Kitchen
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Shared Dormitory, Men only

Terrace/patio

Shared Dormitory, Men only

Highlights

Air conditioning
Full-sized refrigerator/freezer
Ceiling fan
Private bathroom
Shower/tub combination
Cookware/dishes/utensils
Free bottled water
Shared/communal kitchen
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Bedroom, Accessible, Pool View

Iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Bedroom, Accessible, Pool View

Highlights

Air conditioning
Full-sized refrigerator/freezer
Ceiling fan
Separate bedroom
Private bathroom
Shower/tub combination
Cookware/dishes/utensils
Free bottled water
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Shared Dormitory, Women only

Iron/ironing board, rollaway beds, free WiFi

Shared Dormitory, Women only

Highlights

Air conditioning
Full-sized refrigerator/freezer
Ceiling fan
Private bathroom
Shower/tub combination
Cookware/dishes/utensils
Free bottled water
Shared/communal kitchen
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Calle Cipres 10, Esquina con Ciricote, Alamos 1, Cancun, QROO, 77500

What's nearby

  • Dubai Palace Casino - 4 min drive - 3.9 km
  • Plaza Las Americas - 4 min drive - 4.7 km
  • Plaza 28 - 6 min drive - 6.1 km
  • Puerto Cancun Marina Town Center - 9 min drive - 8.2 km
  • Playa Tortugas - 13 min drive - 11.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Mar de Miel - ‬10 min walk
  • ‪Divina Carne - ‬15 min walk

About this property

Residencia Los Encantos

Guesthouse near Plaza Las Americas
You can look forward to a terrace, a garden, and dry cleaning/laundry services at Residencia Los Encantos. Stay connected with free in-room WiFi.
Other perks at this guesthouse include:
  • An outdoor pool and a children's pool
  • Free self parking
  • Full breakfast (surcharge), wedding services, and a TV in the lobby
  • A 24-hour front desk and luggage storage
Room features
All guestrooms at Residencia Los Encantos feature thoughtful touches such as air conditioning, in addition to amenities like free WiFi and free bottled water.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Communal kitchens, full-sized refrigerators/freezers, and ovens

Languages

English, Spanish

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P2,129 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: USD 20 per person

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • Microwave on request
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Wedding services

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Microwave on request
  • Oven
  • Shared kitchen access
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 20.00 per person
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Residencia Los Encantos House Cancun
Residencia Los Encantos House
Residencia Los Encantos Cancun
Residencia Los Encantos Guesthouse Cancun
Residencia Los Encantos Guesthouse
Resincia Los Encantos Cancun
Residencia Los Encantos Cancun
Residencia Los Encantos Guesthouse
Residencia Los Encantos Guesthouse Cancun

Frequently asked questions

Does Residencia Los Encantos have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Residencia Los Encantos pet-friendly?

No, pets are not allowed at this property.

How much is parking at Residencia Los Encantos?

Self parking is free at this property.

What time is check-in at Residencia Los Encantos?

Check-in begins at 3 PM.

What time is check-out at Residencia Los Encantos?

Check-out is at noon.

Where is Residencia Los Encantos located?

Situated in Cancun, this guesthouse is within 3 mi (5 km) of Galenia Hospital, Kabah Urban Park, and Hospiten Hospital. La Gran Plaza Shopping Mall and Dubai Palace Casino are also within 3 mi (5 km).

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Residencia Los Encantos Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 3 out of 9 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Suli

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place I booked for Ten days in Cancun. When I got to the property, the owner told me that the place is fully booked, and I should ring Expedia for my money back. I finally get hold of Expedia. They contact the owner and this guy told them that I didn’t show and wouldn’t refund my money. So I’m back in the US and Expedia has try again and he still refuses to refund my money. So don’t book this place or do not pay upfront. 😡👎
Stayed 10 nights in Dec 2021

2/10 Terrible

Arlenka

Disliked: Staff & service, property conditions & facilities

Fraude

El lugar es una casa aparentemente abandonada, estuve afuera del lugar por más de 2 horas, el lugar oscuro en pésimas condiciones, estuve llamando y no contestaron a pesar de realizar más de 10 llamadas. Me comunique con los de la aplicación y van a revisar mi caso, y en 5 días hábiles me dan el estatus. Ya que el servicio no es reembolsable. NO RENTAR ESTE LUGAR!!
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo en excelentes condiciones, personal muy amabke
Stayed 2 nights in Dec 2019

8/10 Good

Susan, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from Home

This family has graciously opened their home to make my stay extremely comfortable especially since it was my first visit to Cancun, and I was traveling solo. I cannot thank them enough.
Stayed 3 nights in Dec 2017

2/10 Terrible

Lina , Vancouver, Canada

Disliked: Cleanliness, staff & service, room comfort

Extremely rude staff...

Hi there, :) I'm going to share my disappointing experience at this residence. I forgot to turn off the lights of my room one day and the next day the lady who is the wife of the owner came to my room with a very unpleasant tone of voice and very bad attitude complaining about why I left lights on. I explained to her that I forgot. :( That was my last day of my stay and she kicked me out of her home asking a few times when I was going to leave; I responded that I was ready to leave at the check out time which was 11am. The husband is very nice and kind person but he wasn't there on my last day so he could not do anything about her wife's behavior. Thanks!
Stayed 6 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Guter Zwischenstopp- Ankunft nicht in der Nacht

Obwohl eine 24 Stunden Rezeption angegeben wird und wir uns per Mail und SMS nochmals rückversichert hatten, standen wir mitten in der Nacht vor einem verschlossenen, finsteren Haus. Nur nach längerem verzweifelten Betätigen des Türklopfers erschien jemand. Wir wurden dann kurz aber sehr freundlich empfangen. Das Zimmer war eher klein aber nett und sauber. Sehr schön fanden wir die Gemeinschaftsküche in der wir uns morgens Kaffee machen konnten. Toll wäre ein Taxiabholdienst, denn unser Taxifahrer ist nachts über eine halbe Stunde durch Cancun geirrt obwohl die Unterkunft eigentlich sehr nahe am Flughafen liegt.
Stayed 1 night in Aug 2017

8/10 Good

Darell, Louisiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe and quiet. Fair according to price

It was relaxing and quiet. While in Cancun, I spent almost all of my time visiting the surrounding attractions: Tulum, Playa del Carmen, Puerto Morelos, Playa Delfines, Isla Mujeres, Mercado 28, and some others, so I only slept at Residencia los Encantos. Nevertheless, they have a nice pool.
Stayed 5 nights in Jul 2017

10/10 Excellent

Yoly, CDMX

Liked: Staff & service, room comfort

MUY BUENA

LA ESTANCIA ESTUVO MUY BIEN PORQUE ESTA MUY CERCA DE LAS ACTIVIDADES QUE TENIAMOS, EL PERSONAL AMABLE Y SIEMPRE DISPUESTO A AYUDAR.
Stayed 4 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place. Friendly owner. We liked it a lot.