Cancun hotel rooms a the El Cid
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Top Cancun Hotel Reviews
Hyatt Ziva Cancun All Inclusive
10/10 Excellent
"just all around amazing. i’m lost for words and i don’t have any complaints"
AVA Resort Cancun - All Inclusive
8/10 Good
"The hotel is great. Great food, great staff and great amenities. Unfortunately the beach was full of algae and smelled bad and our room had a bathroom door that did not close and a leak from the bathroom appeared on the last days. All the North section of the hotel smelled like humidity/ mold. Very unpleasant smell. I had to wash all the close that I took even the ones I did not used since the smell got impregnated on everything."
Haven Riviera Cancun - All Inclusive - Adults Only
10/10 Excellent
"I really enjoyed the resort! It was a wonderful and relaxing time. I would recommend it to any couple wanting to take a get away trip together."
Secrets The Vine Cancun - Adults Only - All Inclusive
10/10 Excellent
"Very peaceful and equipped with tons of activities. Great restaurants in the hotel. All inclusive, bars , karaoke."
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only
8/10 Good
"Great breakfast, buffet options, clean pool, beautiful view and beaches, upgraded room free of charge. However, we was misled about the spa services. We were informed we can use the expedia 20% off with our promotional spa services, hence why we booked it. The day of the spa services my best friend and I was unable to make it and overslept due to being sick. We were not provided any accommodations for this was was charged full price for a service we did not prepay for or use. When we ask to use our discount to pay for a service we weren't able to use we were told we cannot use a discount on a promotional package despite being told yes. This was the only disappointing event. Usually we are charged $100 or so for missing something, but they charged me full price $266."
Temptation Cancun Resort All Inclusive - Adults Only
8/10 Good
"Everything at the hotel was excellent, from the food to the staff and all around the whole experience. The only exception was the way one hotel manager on duty handled a specific issue. We had reserved a king bed room, but because we didnt get to check in until after 9pm, they over sold the unit and gave us a double bed for the first night, which was not a big deal. The next morning we were told that check out time was 11:00 and that we had to have our stuff packed and out and that we would be without a room until after 3 which was check in, because they needed the room they gave us for incoming guests. Not that we had issue with that in itself, it was the way it was presented. Basically, it felt like even though we had purchased a room for that whole time we were there, we would essentially be homeless until they gave us a new one for several hours. Again, not a big deal, but when we asked about keeping the room until the new one was ready, they said no and of the room all together while they found us a room, rather than just telling us to keep that room and then the 1st cleaned room available would be ours. The on duty manager was zero help, had zero cares for our inconvenience that they caused, and offered no services or room credits or anything to make it better. He had absolutely no care in the world. He was a horrible experience to work through a problem that was of no fault of ours. After this issue was solved, the rest of the trip was amazing and we had a great time."
Moon Palace Cancun - All-Inclusive
10/10 Excellent
"Nice place"
Hotel Riu Ventura - All Inclusive
10/10 Excellent
"Very nice staff"
Live Aqua Cancun - Adults Only - All-Inclusive
10/10 Excellent
"Good"