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"Very unprofessional staff (I am not going to bore you with my story, but it was family reunion and my birthday, all I say, they ruined it for me). Rooms have roaches. food is awful. Very low quality alcohol. So many construcation sites all over the hotel. Don't spend your money there. The only good thing I can say about this hotel is the pool and beach access. "

"The sexy pool area very fun with all the activities and games. Diego at the swim up bar kept us very happy making the drinks amazing. The playmakers kept it fun. All the amenities provided you don’t need to leave the resort to have a good time."

"Clean, food was great, staff was friendly. "

"⸻ Our stay at Hotel Kukulkan was absolutely perfect from start to finish. Everything exceeded expectations, from the beautiful property to the overall atmosphere. What I loved the most were the parties, they were so much fun and really made the experience unforgettable. The shuttle service to other RIU hotels for parties was a huge plus, making it easy to explore and enjoy different vibes without any hassle. Another thing that stood out was how convenient everything was when it came to excursions. Transportation was always easily accessible, which made planning activities smooth and stress-free. Lastly, the service truly made a difference. The servers were incredibly nice, polite, and attentive throughout our stay, always making us feel welcome. I would definitely recommend Hotel Kukulkan to anyone looking for a fun, relaxing, and seamless vacation experience."

"The staff are very kind and helpful, check in a check out is easy, everything is clean and the food at the buffet was really good! Go to the buffet within the first hour or so if it opening, you will have more selection of food. Location is perfect, the beach is stunning and so fun to swim in, we are coming back here!"

"That can definitely work on the food, adult beverages selection was great, staff were friendly, very clean. "

"My family loved their stay. My 20 something years old family members had a blast with the parties and activities on site. Of course the drinks were excellent. The food was just ok. Really enjoyed the Italian restaurant."

"Overall our stay was great, the only downside was the entertainment fell a little short which is the only reason I didn’t rage a whole 5 stars."

"The room definitely smelled like mold, we pad for breakfast included but were told that we didn’t when we got there so we starved every morning. Finding food around was also hard bc it’s all resort food. Amenities ok "