Hotels with Bars / Lounges in Canadian Rocky Mountain Parks, Canada

"called in because of the weather and road condition, but staffs refuse to adjust our stay date or atleast to partially refund us."

"The staff was friendly, and the room was exceptional. We thoroughly enjoyed the hot tub."

"Friendly staff, decently clean rooms. Comfortable size for cost in the Banff area but some updates needed like new mattress for sofa bed. All water faucets were caked with calcium build up and the carpeted areas needed a vaccum but otherwise clean. Pool was clean with hot tub inside and outside. Pet friendly and provided dog bed, toys, and bowl which is appreciated considering you're getting something for the fee being pet paid. Thanks. "

"Our room was not cleaned properly prior to checking us in. The tub had dirt and hair in it, and the sink had toothpaste dried all over it. The sheets were not changed. After notifying front desk they sent someone up with a rag and cleaning spray who cleaned the tub/sink. They did nothing about the sheets.. We had to wait until the next morning to ask one of the cleaners to please change over the bedding. Front desk did not seemed concerned about this at all.we will not be staying at this location again. "

"Nice room. Hotel was under a ton o"

"Room was 23.5, tried to adjust it down but you could only change the "cool to" temperature not high range number. Sent text message (as instructed) to their c/s (bot) gave me generic unhelpful response, tried more detailed information- same response. After driving 11 hours straight - I wanted food, a bath and sleep. So I slept with balcony door partly open to cool room down. "

"Wait was a bit long in the Pub"

"Our recent stay at Fairmont Jasper Park Lodge was a wonderful experience overall. While the main lobby is currently under construction, the hotel has done a great job relocating check-in, dining, and lounge services to the golf clubhouse, which was well organized and welcoming. Upon arrival, our room was not quite ready, which was a bit of a slow start. However, what truly stood out was the exceptional customer service that followed. Both the concierge team and a manager personally reached out to ensure our stay was nothing short of excellent. Their attentiveness and care made a lasting impression. We were pleasantly surprised with a room upgrade, complimentary drinks at the lounge, and thoughtful goodies delivered to our room—all gestures that showed how much they valued our experience. These efforts completely turned things around and made us feel genuinely appreciated. From that point on, our stay was exceptional. We were able to fully relax and enjoy the beautiful mountain surroundings, making for a memorable getaway. Thank you to the team for going above and beyond—we truly felt cared for and would happily return. "

"The room was clean and neat. Some small mold patches on the bathroom walls. The kitchen is sparingly equipt. They provided coffee but bring your own tea salt etc. The oven had one sheet of foil on it. No extra foil or baking sheets. The staff was very friendly and offer cleaning servuce during our stay. The property is on a nice spot overlooking the three sisters. You also can use the hottube and sauna for free. Checking in and out was smooth and fast. I will stay here again."